Reviews
Everyone there was courteous and helpful. Any question I...
Everyone there was courteous and helpful. Any question I asked they were right there to help me out. Their expertise on the Subaru I bought used was incredible can’t wait to get back there felt like family .
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Bobby in the service department at Bob Baker Carlsbad...
Bobby in the service department at Bob Baker Carlsbad really cares customers needs and what they think. Thank you Bobby for taking care of what is important for us Brian Nickens
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hugh made this a great experience! Really easy to work...
Hugh made this a great experience! Really easy to work with and answered all questions. I would recommend Hugh and everyone at Subaru Carlsbad- everyone was so pleasant
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Pleasant , Professional and very helpful and considerate
My wife and I have purchased 2 vehicles at Bob Baker Subaru and have enjoyed the experience very much . The sales department including Hugh Stewart., Management Bill Kornic and service with Zack Lenfesty have made the whole purchase and service portion of our car experience the best we have ever experienced. WE will recommend you to family and friends and anyone else who might be in the market for a new vehicle. Keep up the good work and we will be back. All the best, Pat and Rose Brown
- Customer service 4.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I purchased my first car here. This place is so awesome...
I purchased my first car here. This place is so awesome the employees are all so pleasant. They really make their customers first. Julio was awesome. They did a awesome job with my car and even washed it.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I was quite unimpressed. It took multiple visits to the...
I was quite unimpressed. It took multiple visits to the dealership to finally get the car in. Rental car given was not even comparable, by a long shot, to what I had purchased. When I received my car back, the scratch is still visible. Extremely dissatisfied.
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- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
Hello I am so sorry for the poor workmanship, can we revisit this issue for you please let me know. Thanks Norman # 760-804-5037
The Bob Baker experience was awesome. Jim was very...
The Bob Baker experience was awesome. Jim was very knowledgeable and took his time with me. He explained all the car options and trained me on the test drive. Still driving strong and it’s beautiful.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
3 recalls - completed
Our service guy was Julian Perez Great job - very professional and kept us fully informed The 2016 Subaru has performed exceptionally for over 3 years No complaints and a pleasure to own
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
My experience was so great! Our dealer Jim M. took such...
My experience was so great! Our dealer Jim M. took such wonderful care of us and worked hard to get us a great deal! Yay!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We were given the best car buying experience ever and...
We were given the best car buying experience ever and would definitely recommend this dealership. We drove over an hour to get to Bob Baker and would do it again
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car