Skip to main content

AutoNation Subaru Carlsbad

(5,207 reviews)
Sales hours: 9:00am to 8:00pm
View all hours
Sales
Monday 9:00am–8:00pm
Tuesday 9:00am–8:00pm
Wednesday 9:00am–8:00pm
Thursday 9:00am–8:00pm
Friday 9:00am–8:00pm
Saturday 9:00am–7:00pm
Sunday 10:00am–6:00pm
2024 consumer dealer award
View 3 awards
2024 consumer dealer award 2022 consumer dealer award 2020 consumer dealer award
New (866) 662-8042 (866) 662-8042
Used (866) 667-3607 (866) 667-3607
Service (866) 663-5061 (866) 663-5061

Reviews

(5,207 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of AutoNation Subaru Carlsbad from DealerRater.

Want to share your experience with this dealership?

Write a review

Yong great with young and old!

Recently went car shopping with my college age son. He had his heart set on pickup truck. I talked him into looking at a Crosstrek at Bob Baker Subaru in Carlsbad. While there, we met a delightful salesman named Yong Shin. He was very polite and answered all our questions thoroughly. (He also wasn't too pushy which was refreshing!). He took us to two separate lots to find the car we wanted. He took us through all the paperwork expertly and got us an EXCELLENT deal. While we were waiting for the finance dept. he even offered us his subway sandwich. (He heard us say we were hungry : ) ). If you're looking for a car, not only would I recommend a Subaru (we have 2) I'd recommend you go see Yong Shin at Bob Baker in Carlsbad.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

2014 crosstrek purchase

Fantastic dealership, fast , smooth transaction. Aaron took care of everything for me, highly recommend asking for him. 5 stars , would recommend for every one to shop here.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

No Hassle Car Shopping

I had a great experience at Bob baker VW, I worked with Eddie who really listened to me, and gave me great information and was very professional and friendly. He understood that I was nervous about picking and buying a car and treated me well, not like I was wasting his time, which is what I have experienced at other dealerships! Eddie gave me the low-pressure, no hassle car buying experience I was looking for. I recommend him and the dealership highly!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Rich Thornton is the best!

Brought my 2005 Outback in for service, she was a little tired after 10 years, but ended up driving out with a brand new 2015 Outback! Rich made the whole process easy and gave us a great deal on the car, plus the trade in. Will not hesitate to recommend Rich and the dealership to anyone!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

"Best Dealer Experience Ever, Thank You Billy Toolen"

This is a correction to the above title. Ratings: 5 stars plus in each category. Billy Toolen was totally the best experience I ever had when purchasing a new car. Very happy with my car, the purchase price and the overall good vibes from the dealership. Thank you......

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Review

Great experience. Great salesman super job love the car. Great follow up. Was easy to deal with and located the exact car I wanted at a great price. Would definetly recommend this dealer

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Outstanding Service

Amazing experience. Outstanding salesman and friendly staff. Was easy to deal with and find the exact car I wanted at a great price. Would definetly recommend this dealer.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Oscar Montesinos is the man!

My wife and I had been shopping around for a while, and Oscar was by far the best salesman. He was friendly, helpful and personable without applying any pressure. When we were ready to buy, we made sure he was working because we only wanted to deal with him. The final stages of negotiation were equally easy, and we heartily recommend him to all prospective buyers.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Jetta Lease

I came in to learn specifics on a certain lease tonight and Oscar was eager and willing to help me out with my rather "complicated" situation. He spent time with me, took me on 2 test drives and gave me all the information I asked for even though it was late in the evening. I have had plenty of experiences with car salesmen (both positive and negative) and Oscar definitely kept my interests and needs as his first priority which was not only apparent in his professionalism, but his friendly personality as well. I didn't have the easiest requirements to meet, but Oscar truly put forth his best effort and I will definitely be working with him in the future. Thank you :)

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great people, great car

I had a great car buying experience with Jason Field at Bob Baker Volkswagen. I described, in general, what I was interested in and why. He identified, right down to the color and options package, and arranged for a test drive in the vehicle I ended up purchasing. I was pleased with the terms and price agreed upon. Trading in my car made the entire transaction even easier. I have already recommended Jason and Bob Baker Volkswagen to friends and will continue to do so.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.