Reviews
I had a great experience working with Steven and the team
I had a great experience working with Steven and the team at AutoNation Subaru. They made the purchasing experience a pleasure and very simple. I highly recommend Steven and his team.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Our experience at the Carlsbad Subaru is always amazing.
Our experience at the Carlsbad Subaru is always amazing. Michael Torres at Subaru Carlsbad was our salesman and he is so lovely to work with. The customer service is the best around the area by a long shot. It is welcoming and personal. THANK YOU. We love our Subarus :).
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Billy is your guy to get the best car for the best deal.
Billy is your guy to get the best car for the best deal. My fourth Subaru and counting:)
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Customer service is top-notch, from Sales Gal Daniela to
Customer service is top-notch, from Sales Gal Daniela to Miguel from Finance and Manny the Subaru expert. Our experience as first-time buyers was amazing. Highly recommend!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
All the staff are super friendly Matt and Christy helped
All the staff are super friendly Matt and Christy helped me out so much to get a great deal on my wrx. The processing time was very short and only took a couple of hours which is amazing for most dealerships. I recommend Carlsbad Subaru for anyone trying to get a good reliable car. Thanks Subaru!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
This dealership is great!
This dealership is great! Luis Bautista is very friendly and kind, and not at all pushy. I would purchase another vehicle from here again.
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
The best customer service!
The best customer service! Steven was very professional, very knowledgeable and extremely a nice person.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We have purchased many cars over the years and this was
We have purchased many cars over the years and this was the most positive experience ever. The people were friendly, helpful and quite knowledgeable. The car , a Forester, gets a 10!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
I came into the dealership on August 4th to look at a car
I came into the dealership on August 4th to look at a car posted on their website. They originally said the car was on the lot but after an hour of looking, they couldn’t find it. Things happen, I understand and they were generally accommodating during this visit. They let me know that they’d reach out to me when they found it and hold it for me to come look at it. A week or so later, I got a “price change” notification from their automated website. I emailed the salesperson to ask if it was now available and was told that it was not yet but he would be in contact when it was. I heard nothing more until I received an automated email from AutoNation asking for feedback over a month later. I provided feedback that they never got back to me and immediately was bombarded by their sales team. I asked them if the car was available to which they responded “Yes” and asked me to come in to see it. I asked for a photo of the car on their lot to prove that it was there to which they confided that the car had actually sold but I could come look at others. Needless to say, I’ll be taking my business elsewhere and I recommend you do the same.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
The dealership was great and our salesman Stephen was
The dealership was great and our salesman Stephen was very kind, knowledgeable and professional! Def will be going back to purchase our next vehicle again.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car