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AutoNation Subaru Carlsbad

(5,191 reviews)
Sales hours: 9:00am to 8:00pm
View all hours
Sales
Monday 9:00am–8:00pm
Tuesday 9:00am–8:00pm
Wednesday 9:00am–8:00pm
Thursday 9:00am–8:00pm
Friday 9:00am–8:00pm
Saturday 9:00am–7:00pm
Sunday 10:00am–6:00pm
2024 consumer dealer award
View 3 awards
2024 consumer dealer award 2022 consumer dealer award 2020 consumer dealer award
New (866) 662-8042 (866) 662-8042
Used (866) 667-3607 (866) 667-3607
Service (866) 663-5061 (866) 663-5061

Reviews

(5,191 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of AutoNation Subaru Carlsbad from DealerRater.

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I had a great experience working with Steven and the team

I had a great experience working with Steven and the team at AutoNation Subaru. They made the purchasing experience a pleasure and very simple. I highly recommend Steven and his team.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Our experience at the Carlsbad Subaru is always amazing.

Our experience at the Carlsbad Subaru is always amazing. Michael Torres at Subaru Carlsbad was our salesman and he is so lovely to work with. The customer service is the best around the area by a long shot. It is welcoming and personal. THANK YOU. We love our Subarus :).

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Billy is your guy to get the best car for the best deal.

Billy is your guy to get the best car for the best deal. My fourth Subaru and counting:)

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Customer service is top-notch, from Sales Gal Daniela to

Customer service is top-notch, from Sales Gal Daniela to Miguel from Finance and Manny the Subaru expert. Our experience as first-time buyers was amazing. Highly recommend!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

All the staff are super friendly Matt and Christy helped

All the staff are super friendly Matt and Christy helped me out so much to get a great deal on my wrx. The processing time was very short and only took a couple of hours which is amazing for most dealerships. I recommend Carlsbad Subaru for anyone trying to get a good reliable car. Thanks Subaru!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

This dealership is great!

This dealership is great! Luis Bautista is very friendly and kind, and not at all pushy. I would purchase another vehicle from here again.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

The best customer service!

The best customer service! Steven was very professional, very knowledgeable and extremely a nice person.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

We have purchased many cars over the years and this was

We have purchased many cars over the years and this was the most positive experience ever. The people were friendly, helpful and quite knowledgeable. The car , a Forester, gets a 10!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hello, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

I came into the dealership on August 4th to look at a car

I came into the dealership on August 4th to look at a car posted on their website. They originally said the car was on the lot but after an hour of looking, they couldn’t find it. Things happen, I understand and they were generally accommodating during this visit. They let me know that they’d reach out to me when they found it and hold it for me to come look at it. A week or so later, I got a “price change” notification from their automated website. I emailed the salesperson to ask if it was now available and was told that it was not yet but he would be in contact when it was. I heard nothing more until I received an automated email from AutoNation asking for feedback over a month later. I provided feedback that they never got back to me and immediately was bombarded by their sales team. I asked them if the car was available to which they responded “Yes” and asked me to come in to see it. I asked for a photo of the car on their lot to prove that it was there to which they confided that the car had actually sold but I could come look at others. Needless to say, I’ll be taking my business elsewhere and I recommend you do the same.

Rating breakdown (out of 5):
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  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

The dealership was great and our salesman Stephen was

The dealership was great and our salesman Stephen was very kind, knowledgeable and professional! Def will be going back to purchase our next vehicle again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.