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AutoNation Subaru Carlsbad

(5,206 reviews)
Sales hours: 9:00am to 8:00pm
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Sales
Monday 9:00am–8:00pm
Tuesday 9:00am–8:00pm
Wednesday 9:00am–8:00pm
Thursday 9:00am–8:00pm
Friday 9:00am–8:00pm
Saturday 9:00am–7:00pm
Sunday 10:00am–6:00pm
2024 consumer dealer award
View 3 awards
2024 consumer dealer award 2022 consumer dealer award 2020 consumer dealer award
New (866) 662-8042 (866) 662-8042
Used (866) 667-3607 (866) 667-3607
Service (866) 663-5061 (866) 663-5061

Reviews

(5,206 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of AutoNation Subaru Carlsbad from DealerRater.

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This dealership is great!

This dealership is great! Luis Bautista is very friendly and kind, and not at all pushy. I would purchase another vehicle from here again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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The best customer service!

The best customer service! Steven was very professional, very knowledgeable and extremely a nice person.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

We have purchased many cars over the years and this was

We have purchased many cars over the years and this was the most positive experience ever. The people were friendly, helpful and quite knowledgeable. The car , a Forester, gets a 10!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hello, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

I came into the dealership on August 4th to look at a car

I came into the dealership on August 4th to look at a car posted on their website. They originally said the car was on the lot but after an hour of looking, they couldn’t find it. Things happen, I understand and they were generally accommodating during this visit. They let me know that they’d reach out to me when they found it and hold it for me to come look at it. A week or so later, I got a “price change” notification from their automated website. I emailed the salesperson to ask if it was now available and was told that it was not yet but he would be in contact when it was. I heard nothing more until I received an automated email from AutoNation asking for feedback over a month later. I provided feedback that they never got back to me and immediately was bombarded by their sales team. I asked them if the car was available to which they responded “Yes” and asked me to come in to see it. I asked for a photo of the car on their lot to prove that it was there to which they confided that the car had actually sold but I could come look at others. Needless to say, I’ll be taking my business elsewhere and I recommend you do the same.

Rating breakdown (out of 5):
  • Customer service
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  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

The dealership was great and our salesman Stephen was

The dealership was great and our salesman Stephen was very kind, knowledgeable and professional! Def will be going back to purchase our next vehicle again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

The entire staff was great ; no pressure sales and very

The entire staff was great ; no pressure sales and very knowledgeable. High be highly recommending them to my friends and family

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I love my new Subaru Crosstrek my salesman Yuri was

I love my new Subaru Crosstrek my salesman Yuri was wonderful he explained everything to us he is awesome.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

We recently bought an ascent here and Ricky and Yuri were

We recently bought an ascent here and Ricky and Yuri were very helpful and very accommodating. They helped us with all our questions and were very patient with us. These guys are top notch and we will definitely come back for another purchase in the future! Thank you guys for making our buying experience so memorable!

Rating breakdown (out of 5):
  • Customer service
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Hunting for a car can be very stressful… new or used…

Hunting for a car can be very stressful… new or used… pardon me…”preowned” I found one at Carlsbad Subaru… Great people to work with… I was lucky to be introduced to George… He was very polite and non offensive… also answered every question I asked, regarding the car I was interested in. The financial team very knowledgeable and made the paying process very pleasant… If you want an easy car buying experience, I highly recommend Carlsbad Subaru.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Overall easy, positive and pleasant experience, from

Overall easy, positive and pleasant experience, from sales, to finance, to delivery specialist! Could not have been better!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.