Reviews
Could not be happier with our purchase we did of our
Could not be happier with our purchase we did of our Mazda CX-5. Our sells guy Noah was polite and knowledgeable he took his time showing us the difference between the cars they had on the lot. We really felt a good connection with him he was not pushy or trying to get a quick sell. I recommend anybody stop by if you are looking for a new car I've been a Mazda owner since 2008 these cars are ment last. Everybody in the office were helpful and made the buying process easy. I would recommend Mazda of Carlsbad to anyone
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, we are very happy to have provided you with such a positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
Great service.
Great service. Max was Terrific and got me in and out in a reasonable period of time.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
Max is most knowledgeable, friendly, informative, capable
Max is most knowledgeable, friendly, informative, capable and professional---best customer service rep ever---takes all the stress out of maintaining my cars.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!
They were quick to get my oil change and car review done.
They were quick to get my oil change and car review done. The waiting area is very comfortable
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!
Colin had my vehicle serviced in exactly the time
Colin had my vehicle serviced in exactly the time advertised. He was professional and very helpful.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Jeff, we're happy you found our staff to be so supportive during your experience here at AutoNation Mazda Carlsbad. If you ever need help, just give us a call. Happy motoring!
Went here for used truck .
Went here for used truck .They don’t give enough for trade in my opinion and the whole no negotiation on price is odd . Guess that AutoNation thing . Was told clean title but later found it had minor accident. Guess when they say clean title it’s the car fax no frame or total out type accident. I would do more research before I go to any dealer . Would I go back. Maybe
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Shopped for a used car
Hi, thank you, for reaching out to us. Your opinion plays an integral part in our customer service. Please call our General Manager at (760) 620-0950 for ways we can work towards resolving these issues. We look forward to hearing from you soon.
Great customer service and getting car very easy and the
Great customer service and getting car very easy and the staff is great! good job!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great Job
😎
They were very friendly and I appreciated being able to
They were very friendly and I appreciated being able to make a same-day appointment. However, part of the reason I took in my vehicle was for squeaky brakes and they improved it but they’re still squeaky (which ran be about $200). I did really appreciate the shuttle service from the dealership and then being able to have a Lyft driver take me back.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Hi Liz, we really appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.
Thanks. I’m not sure if you fully read my review but one of the issues I went in for wasn’t addressed. I gave a high rating for the customer service but ultimately I paid $200 for squeaky brakes that are still squeaky (so the service was pointless and I’m out $200). :(
Mazda Carlsbad (thanks Chris) is earning my trust in
Mazda Carlsbad (thanks Chris) is earning my trust in Mazda. My past experiences at some Mazda dealerships have been suboptimal. I hope we continue to build this trust. If you do, you will have a loyal customer for life!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Mazda Carlsbad! We look forward to your next visit! Take care!
The service department took great care of my car and low
The service department took great care of my car and low and efficient costs. Will go back until I drive me car into the ground :)
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Mazda Carlsbad! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!