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AutoNation Mazda Carlsbad

(235 reviews)
New (866) 783-1261 (866) 783-1261
Used (866) 788-6693 (866) 788-6693
Service (866) 795-2174 (866) 795-2174

Reviews

(235 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Beautiful new facility staffed by friendly and competent

Beautiful new facility staffed by friendly and competent people. I very much appreciate the good service I receive there. Thanks again and see you next time! Susanne King

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

Everyone was friendly, knowledgeable and enthusiastic to

Everyone was friendly, knowledgeable and enthusiastic to help me have the very best experience - and I did. I'm very appreciative! Floyd kindly greeted me which helped calm my anxiety about what to expect and Colin continued the kind and efficient care. Again, I'm very appreciative! πŸ‘πŸ‘

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi Mary, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

Could not be happier with our purchase we did of our

Could not be happier with our purchase we did of our Mazda CX-5. Our sells guy Noah was polite and knowledgeable he took his time showing us the difference between the cars they had on the lot. We really felt a good connection with him he was not pushy or trying to get a quick sell. I recommend anybody stop by if you are looking for a new car I've been a Mazda owner since 2008 these cars are ment last. Everybody in the office were helpful and made the buying process easy. I would recommend Mazda of Carlsbad to anyone

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, we are very happy to have provided you with such a positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

Great service.

Great service. Max was Terrific and got me in and out in a reasonable period of time.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

Max is most knowledgeable, friendly, informative, capable

Max is most knowledgeable, friendly, informative, capable and professional---best customer service rep ever---takes all the stress out of maintaining my cars.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

They were quick to get my oil change and car review done.

They were quick to get my oil change and car review done. The waiting area is very comfortable

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

Colin had my vehicle serviced in exactly the time

Colin had my vehicle serviced in exactly the time advertised. He was professional and very helpful.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi Jeff, we're happy you found our staff to be so supportive during your experience here at AutoNation Mazda Carlsbad. If you ever need help, just give us a call. Happy motoring!

Went here for used truck .

Went here for used truck .They don’t give enough for trade in my opinion and the whole no negotiation on price is odd . Guess that AutoNation thing . Was told clean title but later found it had minor accident. Guess when they say clean title it’s the car fax no frame or total out type accident. I would do more research before I go to any dealer . Would I go back. Maybe

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you, for reaching out to us. Your opinion plays an integral part in our customer service. Please call our General Manager at (760) 620-0950 for ways we can work towards resolving these issues. We look forward to hearing from you soon.

Great customer service and getting car very easy and the

Great customer service and getting car very easy and the staff is great! good job!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Consumer response

Great Job

Consumer response

😎

Mazda Carlsbad (thanks Chris) is earning my trust in

Mazda Carlsbad (thanks Chris) is earning my trust in Mazda. My past experiences at some Mazda dealerships have been suboptimal. I hope we continue to build this trust. If you do, you will have a loyal customer for life!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Mazda Carlsbad! We look forward to your next visit! Take care!