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AutoNation CDJR Carlsbad

(767 reviews)
Sales hours: 9:00am to 8:00pm
View all hours
Sales
Monday 9:00am–8:00pm
Tuesday 9:00am–8:00pm
Wednesday 9:00am–8:00pm
Thursday 9:00am–8:00pm
Friday 9:00am–8:00pm
Saturday 9:00am–7:00pm
Sunday 10:00am–6:00pm
2018 consumer dealer award
View 1 awards
2018 consumer dealer award
New (866) 681-6688 (866) 681-6688
Used (866) 682-5329 (866) 682-5329
Service (866) 685-2939 (866) 685-2939

Reviews

(767 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of AutoNation CDJR Carlsbad from DealerRater.

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Excellent price, apr, and salesperson Rex.

Excellent buying experience with Rex. I was provided an excellent price, apr, and with Rex excellent service, what more can be asked for. Geat experience overall.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Hybrid Pacifica

Marcus at Bob Baker took care of us! He was knowledgeable, honest, and pleasant to deal with. The whole staff was a pleasure and we very much appreciate that they stayed late and expedited the processing of our sale. Check em out!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great Experience

Had a GREAT experience at Bob Baker Chrysler Jeep last night! Bought a used Rubicon from Veronica Nolan. AWESOME personality plus very knowledgeable on their vehicles. I would HIGHLY recommend both the Agency and Veronica! Got the best deal I could get. Also what an Excellent Finacial person Marjan Green is. Explained everything in a manner I understood well. Overall excellent evening!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Purchase of New Challenger

Bill Korbin was a pleasure to work with when we purchased our new car. He was very knowledgeable about the car and made us feel extremely comfortable with our decision.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great experience!

The dealership was very helpful in the selection of a new vehicle. I was treated very nicely by all the people involved in the purchase. I will recommend this dealership to all people.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great

Great people good sense of humor. Good customer service did exactly what I ask of them. No confusion and didn’t take to long with the service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Excellent Service

Always a friendly facility! Work is always top notch! Great place to have accurate & efficient service work done on the Jeep. Thank you for all your hard work!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great service department!

Turned my truck in for some recalls including a water pump leak. David explained right off the bat that the recalls would probably take some time due to parts and the size of my truck (available lifts for megacabs). He kept me apprised, daily, on the status which made me feel like my truck was inportant and not a nuisance. David called immediately when the repairs were complete. Bob Baker had a shuttle service that came to pick me up instead of having to arrange a ride. I’ve had vehicles serviced before...this dealer by far has great customer service. Thank you Bob Baker, keep up the great work!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Terrible Service and long wait time.

The service is always terrible on top of a ridiculous 2 hour wait for an oil change! They also force you to wait in their lounge.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
2 people out of 2 found this review helpful.

Mr korbin was amazing

Bill korbin helped me through every decision I made I was extremely nervous about buying my first brand new car and he calmed me down and went through step-by-step assuring me I would be okay, I really didn't think I was going to be able to get buy new car but Mr of Corbin and made it happen I'm extremely happy thank you so much Bill Korbin.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.