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AutoNation CDJR Carlsbad

(766 reviews)
Sales hours: 9:00am to 8:00pm
View all hours
Sales
Monday 9:00am–8:00pm
Tuesday 9:00am–8:00pm
Wednesday 9:00am–8:00pm
Thursday 9:00am–8:00pm
Friday 9:00am–8:00pm
Saturday 9:00am–7:00pm
Sunday 10:00am–6:00pm
2018 consumer dealer award
View 1 awards
2018 consumer dealer award
New (866) 681-6688 (866) 681-6688
Used (866) 682-5329 (866) 682-5329
Service (866) 685-2939 (866) 685-2939

Reviews

(766 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of AutoNation CDJR Carlsbad from DealerRater.

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Great Experience

Manny was a great sales rep who made me feel welcomed and important. You don’t always feel this way with vehicle dealers. I was very pleased with Bob Baker Dodge, Manny Hernandez as well as with the Financial manager. Thanks for an enjoyable truck purchasing experience. Scott

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

The experience was great

I had the opportunity to test drive the car I wanted right away, everyone was friendly and greeted me as soon as I stepped in the doors they helped me and guided me to making my decision on getting the car I love.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Awesome dealership! Best experience.

We are repeat customers and extremely happy with both transactions thus far! Chris Evans was great, as was Mauricio! Thanks for such an easy transaction! :)

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Veronica Nolan was very friendly and professional

Veronica Nolan seemed to actually listen to what we wanted as a customer and did her best to meet our needs. She made us feel very comfortable and encouraged us to choose the vehicle that best fit us. If you find yourself shopping for a vehicle make sure you see Veronica Nolan at Bob Baker Auto Group Carlsbad.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great customer service

We went in looking for a good deal we found it staff was great John went the extra mile everything was top notch at Bob Baker

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

2017 Jeep Wrangler Spare Key??????

I purchased a 2017 Jeep Wrangler with 3000 miles on it (practically brand new car that was owned by the dealership) and was told I would receive the spare key in the mail. Now almost two weeks later I haven’t received the spare key and was now told that used cars come with whatever keys they have although the night I purchased the Jeep I was told it would be mailed to me (once again the Jeep has 3000 miles on it and owned by the dealership previously).

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.

Bill Korbin was great.

Bill made our Jeep buying experience wonderful! This Was the best car buying experience I’ve ever had. So excited! Make sure to ask for Bill when you drop buy the dealership!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Straightforward and Courteous

Great car buying experience. No high pressure, just straight talk. At Bob Baker they understand that your time is valuable, and as a customer you are deserving of respect and transparency.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Very patient. Good selection

Chris was super patient while I decided between models and walked me through the process with his full attention. I didn’t feel like he was rushing to get to the next customer

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Excellent price, apr, and salesperson Rex.

Excellent buying experience with Rex. I was provided an excellent price, apr, and with Rex excellent service, what more can be asked for. Geat experience overall.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.