Reviews
Great Experience
Manny was a great sales rep who made me feel welcomed and important. You don’t always feel this way with vehicle dealers. I was very pleased with Bob Baker Dodge, Manny Hernandez as well as with the Financial manager. Thanks for an enjoyable truck purchasing experience. Scott
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
The experience was great
I had the opportunity to test drive the car I wanted right away, everyone was friendly and greeted me as soon as I stepped in the doors they helped me and guided me to making my decision on getting the car I love.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Awesome dealership! Best experience.
We are repeat customers and extremely happy with both transactions thus far! Chris Evans was great, as was Mauricio! Thanks for such an easy transaction! :)
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Veronica Nolan was very friendly and professional
Veronica Nolan seemed to actually listen to what we wanted as a customer and did her best to meet our needs. She made us feel very comfortable and encouraged us to choose the vehicle that best fit us. If you find yourself shopping for a vehicle make sure you see Veronica Nolan at Bob Baker Auto Group Carlsbad.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great customer service
We went in looking for a good deal we found it staff was great John went the extra mile everything was top notch at Bob Baker
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
2017 Jeep Wrangler Spare Key??????
I purchased a 2017 Jeep Wrangler with 3000 miles on it (practically brand new car that was owned by the dealership) and was told I would receive the spare key in the mail. Now almost two weeks later I haven’t received the spare key and was now told that used cars come with whatever keys they have although the night I purchased the Jeep I was told it would be mailed to me (once again the Jeep has 3000 miles on it and owned by the dealership previously).
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Bill Korbin was great.
Bill made our Jeep buying experience wonderful! This Was the best car buying experience I’ve ever had. So excited! Make sure to ask for Bill when you drop buy the dealership!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Straightforward and Courteous
Great car buying experience. No high pressure, just straight talk. At Bob Baker they understand that your time is valuable, and as a customer you are deserving of respect and transparency.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Very patient. Good selection
Chris was super patient while I decided between models and walked me through the process with his full attention. I didn’t feel like he was rushing to get to the next customer
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Excellent price, apr, and salesperson Rex.
Excellent buying experience with Rex. I was provided an excellent price, apr, and with Rex excellent service, what more can be asked for. Geat experience overall.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car