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AutoNation CDJR Carlsbad

(767 reviews)
Sales hours: 9:00am to 8:00pm
View all hours
Sales
Monday 9:00am–8:00pm
Tuesday 9:00am–8:00pm
Wednesday 9:00am–8:00pm
Thursday 9:00am–8:00pm
Friday 9:00am–8:00pm
Saturday 9:00am–7:00pm
Sunday 10:00am–6:00pm
2018 consumer dealer award
View 1 awards
2018 consumer dealer award
New (866) 681-6688 (866) 681-6688
Used (866) 682-5329 (866) 682-5329
Service (866) 685-2939 (866) 685-2939

Reviews

(767 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of AutoNation CDJR Carlsbad from DealerRater.

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Great Service!

John in express and Anthony in service are amazing. Excellent service always. I highly recommend I’ve been loyal for years and I will never go elsewhere.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Painless, exciting and major comfortabililty due to service

Ask for Manny, he was beyond helpful to not just find an elite car for me but worked with my budget. Had consistent effort to make sure all my questions were properly answered to ensure no hidden fees at anytime. Entire dealership made the joy of leasing an incredible experience

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Quick turnaround for buying a car

Manny Hernandez was awesome and very friendly to my daughter and I. He was the best part of the experience at this dealership. I also appreciated being able to leave with the purchased car within 3.5 hours.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great experience

Everyone was very professional and knowledgeable, we had a great experience buying a new vehicle. I would recommend your dealership to all my friends who are in the market for a new car!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Always stellar service

I bought my car from Bob Baker Jeep four years ago, along with a 5 year warranty. I’ve been repeatedly impressed with the service I’ve received & the quick oil change service is especially fast & convenient. I find the employees eager to help & great communicators. They’ll tell you exactly what to expect & always meet those expectations. My only complaint is the difficulty in getting through by phone but they always return messages within 24hrs.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Service

We experienced outstanding service and I would recommend everyone to Baker Jeep. Bill Korbin was very knowledgeable and friendly and I would definitely buy another car from him

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Express Lube is good

I like that you can just pull up in the Express Lane without an appointment and have an oil change, multi-point check, and tire rotation in a short amount of time.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Express Oil Change

Greeted as soon as I pulled in. Customer Service is as amazing and Very Friendly. Best Express Lube Service waited not even an Hour and My Car was ready.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Express Lane Service

Great customer service from the Express Lane, John my service advisor was exceptional! He went above and beyond to help!! He represents true customer service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great service!

John was absolutely amazing. He was the sunshine on my rainy day. Nobody wants thier car to break down but its people like John that make it a little less painful.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.