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AutoNation CDJR Carlsbad

(768 reviews)
Sales hours: 9:00am to 8:00pm
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Sales
Monday 9:00am–8:00pm
Tuesday 9:00am–8:00pm
Wednesday 9:00am–8:00pm
Thursday 9:00am–8:00pm
Friday 9:00am–8:00pm
Saturday 9:00am–7:00pm
Sunday 10:00am–6:00pm
2018 consumer dealer award
View 1 awards
2018 consumer dealer award
New (866) 681-6688 (866) 681-6688
Used (866) 682-5329 (866) 682-5329
Service (866) 685-2939 (866) 685-2939

Reviews

(768 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of AutoNation CDJR Carlsbad from DealerRater.

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Bill Korbin is awesome.

Overall, I am so satisfied with Bob Baker and Bill Korbin. This was one of the fastest and easiest Jeep buying experiences that I have had. Mauricio is great at his job and financing was a breeze.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Veronica

Veronica was an extreme help with all the trouble we had yesterday she made it happen. Highly recommend. She was very upfront and straightforward with everything and I couldn’t be happier with my decision

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Much better service now

There seemed to have been a chaotic status at this service shop in years past.... in the last 2 weeks I have brought each of my 2 cars in and had a much better experience both times.. John ablao today and Tim Casey went above and beyond both times !!! Thank you so much for raising the bar at this service station!!!! Anthony Valenzuela is a happy face to see each time I get my car serviced!!! What a wonderful team of employees!!!! Thank you for great service!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

patience

Buying a car can take some time. It's great when you work with a guy like Rx at Bob Baker Jeep who doesn't apply any pressure and is willing to work as long as it takes until you're satisfied.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Outstanding sales rep

I came to Bob Baker To look at lease specials on a 2018 Jeep Cherokee. I met Abdul S and from the start he was friendly and extremely patient with my husband, myself and my 18 month old daughter! The whole leasing experience was very positive!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Fiat 500 Lease

Veronica did a fantastic job and ended up seeing our lease to completion. She promptly returned all my calls and answered all my questions. She is caring and knows the industry! I called around to several other dealerships and no one showed me the care that Veronica did. She is truely one of the best in the bussiness that I have ever worked with. When I need another car she will be the FIRST person I call.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great

My guy John Ablao is A1. Takes care of me every time I come and his service is top notch. These guys know what’s up when it comes to good service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Professional

It's always nice to be taking care of by a familiar service advisor. John Ablao rocks. He doesn't waist your time and he checks on details your car might need.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Very happy with service

Nothing but 5 star service from bill and staff will definitely recommend to others ... they will do what it takes to make you smile.... I am very happy with my truck

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Durango purchase

Great day working with Bill Korbin getting a brand new Durango! Very informative and good natured. Pleasure to work with and quite pleased with the deal

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.