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AutoNation CDJR Carlsbad

(768 reviews)
Sales hours: 9:00am to 7:00pm
View all hours
Sales
Monday 9:00am–8:00pm
Tuesday 9:00am–8:00pm
Wednesday 9:00am–8:00pm
Thursday 9:00am–8:00pm
Friday 9:00am–8:00pm
Saturday 9:00am–7:00pm
Sunday 10:00am–6:00pm
2018 consumer dealer award
View 1 awards
2018 consumer dealer award
New (866) 681-6688 (866) 681-6688
Used (866) 682-5329 (866) 682-5329
Service (866) 685-2939 (866) 685-2939

Reviews

(768 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of AutoNation CDJR Carlsbad from DealerRater.

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Good experience

John Ablao was very friendly and knowledgeable and helped me get my new Jeep serviced. I am glad I decided to purchase through this dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Hassel free car buying experience

Andy and Rex were awesome right from the start. Rex is a true professional throughout the car buying process and explains the vehicle features thoroughly.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great service price on cars and value

This dealership is really nice and freindly! They have the best price on leases and if you need a service on your car they get you in promptly and charge your car for you! I would highly recommend them to anyone looking for a car or electric car! Best price on the car by far!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Trade In Experience

My experience with Marcus (Car Salesman) was very comforting and did not feel like I was being rushed. They gave me an awesome deal for my trade and I look forward to doing business with them again in the future.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Bob Baker FIAT

I purchased my Fiat 500 from Bob Baker Fiat in Carlsbad in 2011 and have never regretted the decision. The follow on service has always been outstanding. The service advisors and mechanics have always been efficient, knowledgeable and courteous. I recommend them highly even if you didn't purchase your car there.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Friendly great service

We made a quick stop to look at a used car for our son. Kyle ended up selling us a gently used car. Very professional and friendly dealership. Overall we r very happy.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Kyle was great!

Kyle was great in sales. Whole experience fast and win/win. Courtney made quick work of the financing and got me a great interst rate.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

30 minute oil change and tire rotation took 3 hours

Friendly staff on the oil change side but not for the service department. The wait time is too long. Came in for and oil change and tire rotation and it took 3 hours to get done. People who came in after me left before me. And this is not my first encounter. I bought my vehicle 2 months ago and my radio does not work properly. I made an appointment to get it checked out and that was over a month ago. They couldn't figure it out so they stated they will call but they never did. When I came back to find out why is it taking so long they said they been waiting on Chrysler. Then I had make another appoinment for them to check out the vehicle again and then another one for whenever the part comes in. If there was another dealership closer I would never return to this place. Their staff needs some serious training.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

John is great!

John is always helpful and has a sense of humor each time I bring in my Charger for an oil change or any other service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Fast and Easy Service

Got in and got right out! Fast and friendly can’t ask for anything more. John was excellent! He was nice, helpful and knowledgeable. I always have a good experience here!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.