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AutoNation CDJR Carlsbad

(768 reviews)
Sales hours: 9:00am to 7:00pm
View all hours
Sales
Monday 9:00am–8:00pm
Tuesday 9:00am–8:00pm
Wednesday 9:00am–8:00pm
Thursday 9:00am–8:00pm
Friday 9:00am–8:00pm
Saturday 9:00am–7:00pm
Sunday 10:00am–6:00pm
2018 consumer dealer award
View 1 awards
2018 consumer dealer award
New (866) 681-6688 (866) 681-6688
Used (866) 682-5329 (866) 682-5329
Service (866) 685-2939 (866) 685-2939

Reviews

(768 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of AutoNation CDJR Carlsbad from DealerRater.

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Enjoyable car buying experience

Friendly, helpful and knowledgeable sales and service staff. Salesman went out of his way to make sure I was buying the best vehicle for my needs. The whole purchase process was quick and smooth.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great experience, friendly and knowledgeable.

Friendly and Knowledgeable about my vehicle. I recommend Bob Baker-Chrysler-Jeep-Dodge-Ram for your service needs. Fast service using the express lane! Thanks!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Veronica is the best.....

From the moment we arrived until we were driving off Veronica was the most respectful and cordial salesperson I've had the pleasure of working with. I couldn't recommend her any higher!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Terrible

I purchased a dodge challenger hellcat from Bob Baker Carlsbad a very expensive car, it was at 9 pm at night and did not have the light available to completely make sure the was no damage to the car before I drove it off the lot. The reason I was not to concerned as it was a new car and it is their top of the line model, so I did not think they would sell that car damaged. In the light of day, I discovered many issues with this new car a repaint and over spray on the rear quarter panel, Right side wheel cover shroud is hanging lose and unattached, I assume it was neglect of the painters to put it back together properly. Dings on the right-side door, front lip is scrapped up from hitting low driveways or a curb, scratches in the paint (outside of the area rear quarter panel that was damaged and repaired). Also, was not told this vehicle was a demo as I noticed 100 miles on the car and that is unacceptable for this type of vehicle as it has stringent break in procedures that if not followed can cause damage to the car and we have no idea if those procedures were followed not likely if used as a demo and that should have been disclosed along with the damage and repaint. I contacted them with these concerns and they refused to address it.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Smooth and easy

Salesman was very informative and friendly. We came in looking for 2017 and ended up getting a great deal for 2018. Also worked with us on our trade.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Buying a jeep

Excellent service. Very helpful and was very friendly. Helped us in anyway. Knowledgeable telling us about the cars we looked at and answered all questions.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Oil change

Fast service .nice guy the early opening for service is great. Looking to buy a new jeep next year. .employed are very friendly & pleasant.thankd

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Best service team ever!!

John and Karen are the best service team I’ve ever dealt with!! They go above and beyond to accommodate. In a world where everyone is so busy and some just do the minimal in their jobs, John and Karen take the extra time and effort to help out. Love the service team at Bob Baker Fiat!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Oil Change

Brought my car to get an oil change, John Ablao is always very helpful. Quick and easy. Would always recommend this location to anyone thanks

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Sweet deal

Worked with Bill Korbin and found the perfect car for our family. Great experience and very excited about the new vehicle! Also received a nice rebate.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.