Reviews
Enjoyable car buying experience
Friendly, helpful and knowledgeable sales and service staff. Salesman went out of his way to make sure I was buying the best vehicle for my needs. The whole purchase process was quick and smooth.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great experience, friendly and knowledgeable.
Friendly and Knowledgeable about my vehicle. I recommend Bob Baker-Chrysler-Jeep-Dodge-Ram for your service needs. Fast service using the express lane! Thanks!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Veronica is the best.....
From the moment we arrived until we were driving off Veronica was the most respectful and cordial salesperson I've had the pleasure of working with. I couldn't recommend her any higher!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Terrible
I purchased a dodge challenger hellcat from Bob Baker Carlsbad a very expensive car, it was at 9 pm at night and did not have the light available to completely make sure the was no damage to the car before I drove it off the lot. The reason I was not to concerned as it was a new car and it is their top of the line model, so I did not think they would sell that car damaged. In the light of day, I discovered many issues with this new car a repaint and over spray on the rear quarter panel, Right side wheel cover shroud is hanging lose and unattached, I assume it was neglect of the painters to put it back together properly. Dings on the right-side door, front lip is scrapped up from hitting low driveways or a curb, scratches in the paint (outside of the area rear quarter panel that was damaged and repaired). Also, was not told this vehicle was a demo as I noticed 100 miles on the car and that is unacceptable for this type of vehicle as it has stringent break in procedures that if not followed can cause damage to the car and we have no idea if those procedures were followed not likely if used as a demo and that should have been disclosed along with the damage and repaint. I contacted them with these concerns and they refused to address it.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
Smooth and easy
Salesman was very informative and friendly. We came in looking for 2017 and ended up getting a great deal for 2018. Also worked with us on our trade.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Buying a jeep
Excellent service. Very helpful and was very friendly. Helped us in anyway. Knowledgeable telling us about the cars we looked at and answered all questions.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Oil change
Fast service .nice guy the early opening for service is great. Looking to buy a new jeep next year. .employed are very friendly & pleasant.thankd
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Best service team ever!!
John and Karen are the best service team I’ve ever dealt with!! They go above and beyond to accommodate. In a world where everyone is so busy and some just do the minimal in their jobs, John and Karen take the extra time and effort to help out. Love the service team at Bob Baker Fiat!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Oil Change
Brought my car to get an oil change, John Ablao is always very helpful. Quick and easy. Would always recommend this location to anyone thanks
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Sweet deal
Worked with Bill Korbin and found the perfect car for our family. Great experience and very excited about the new vehicle! Also received a nice rebate.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car