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AutoNation CDJR Carlsbad

(768 reviews)
Sales hours: 9:00am to 7:00pm
View all hours
Sales
Monday 9:00am–8:00pm
Tuesday 9:00am–8:00pm
Wednesday 9:00am–8:00pm
Thursday 9:00am–8:00pm
Friday 9:00am–8:00pm
Saturday 9:00am–7:00pm
Sunday 10:00am–6:00pm
2018 consumer dealer award
View 1 awards
2018 consumer dealer award
New (866) 681-6688 (866) 681-6688
Used (866) 682-5329 (866) 682-5329
Service (866) 685-2939 (866) 685-2939

Reviews

(768 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of AutoNation CDJR Carlsbad from DealerRater.

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Great buying experience.

Our Jeep Wrangler buying experience was both pleasant and refreshing. John, Ray and Chris were not only professional but refreshingly personable in their interaction with us and assuring our satisfaction throughout our purchase including a follow up call the following day. A great team.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Made easy

Made the tense process of buying a car easier and more comfortable, Marcus was very entertaining and understanding when I lacked the information needed for the process of buying the vehicle.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Excellent service and support!

Kyle Ester helped us with our Jeep today. He was excellent...professional, friendly, and knowledgeable. I would happily recommend Kyle and Bob Baker automotive. Awesome!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Fast and friendly service

The staff here is extremely nice. The service is quick and top notch. Always a pleasure to bring my vehicle here for its service needs.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Amazing greeting

Always a great greating with service people, they seem to want to take care of you. It does get too busy for employees they need a break.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Victoria Bond (Service Adviser) Is AWESOME

A great service adviser is critical to the customer experience when having your vehicle serviced. Victoria Bond IS the reason I continue to use Bob Baker Jeep Carlsbad. I am also impressed and grateful for the customer service and positive attitude of Michelle at the cashiers desk.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Purchase of used 2015 Chrysler 200

Bill was a great person to work with. He has a great personality and was very efficient and handled our sale with great professionalism. Go buy your next used car from Bob Baker in Carlsbad!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Bill korbin

Had a great experience with bill korbin Fast Honest I will go back. The vehicle I was looking for was in stock and we got my monthly payment where I wanted it to be.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Thank you Jonas King for making our purchase so smooth!

We would definitely return to Jonas King and Bob Baker Jeep/Chrysler for another new car purchase. They didn't make it an ordeal to buy a new car. Thank you for your professionalism.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great car buying experience

Just bought a Jeep from Gio at Bob Baker Jeep. He and Kurt were very helpful and made it easy. I would recommend tj highly.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.