Reviews
Great buying experience.
Our Jeep Wrangler buying experience was both pleasant and refreshing. John, Ray and Chris were not only professional but refreshingly personable in their interaction with us and assuring our satisfaction throughout our purchase including a follow up call the following day. A great team.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Made easy
Made the tense process of buying a car easier and more comfortable, Marcus was very entertaining and understanding when I lacked the information needed for the process of buying the vehicle.
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Excellent service and support!
Kyle Ester helped us with our Jeep today. He was excellent...professional, friendly, and knowledgeable. I would happily recommend Kyle and Bob Baker automotive. Awesome!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Fast and friendly service
The staff here is extremely nice. The service is quick and top notch. Always a pleasure to bring my vehicle here for its service needs.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Amazing greeting
Always a great greating with service people, they seem to want to take care of you. It does get too busy for employees they need a break.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Victoria Bond (Service Adviser) Is AWESOME
A great service adviser is critical to the customer experience when having your vehicle serviced. Victoria Bond IS the reason I continue to use Bob Baker Jeep Carlsbad. I am also impressed and grateful for the customer service and positive attitude of Michelle at the cashiers desk.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Purchase of used 2015 Chrysler 200
Bill was a great person to work with. He has a great personality and was very efficient and handled our sale with great professionalism. Go buy your next used car from Bob Baker in Carlsbad!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Bill korbin
Had a great experience with bill korbin Fast Honest I will go back. The vehicle I was looking for was in stock and we got my monthly payment where I wanted it to be.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you Jonas King for making our purchase so smooth!
We would definitely return to Jonas King and Bob Baker Jeep/Chrysler for another new car purchase. They didn't make it an ordeal to buy a new car. Thank you for your professionalism.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great car buying experience
Just bought a Jeep from Gio at Bob Baker Jeep. He and Kurt were very helpful and made it easy. I would recommend tj highly.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car