Reviews
oil change
Express lane fast oil change is the way to go. No appointment needed and quick work. I will be coming here for all my oil changes.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Excellence
Express is just as it's named - smooth and perfect. No appoint mentioned is the best - show up and in 1 hour you're done - all on your time.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great service
I really like this dealership People are polite and and attentive I also am very happy with their service department I do recommend Bob Baker of Carlasbad to anyone who is looking to purchase a car
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great service above and beyond
We purchased two cars, one day after the other, both found our best new automobile. All of our contacts were patient, cordial, professional. Thanks for your consistency, Gerard
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Express oil change
Always have a good experience here. Very quick and friendly. Great customer service. The prices are decent and they usually have coupons. Thank you for the service.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Express Oil Change
Oil change and tire rotation took over two hours to complete and there was only one other person in front of me. The only update I received was at the 1.5 hour mark and was told my truck was on the rack and would be done soon, but it still took another 40 minutes. The company has a policy that customers have to wait for their vehicles and can’t leave the premises because it is an “express” service. Considering the price I paid for an oil change and tire rotation (~$125), I found the service time unacceptable and won’t be going back. It is also extremely inconvenient that their policy requires you to remain in the waiting area even though their service is slow.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Fast and friendly
Everyone is so nice, and it’s fast service. Everyone has a smile, they’re also very friendly, and the price of the service is cheap!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Quick and very professional.
I usually come as soon as the service center opens. Always professional, and courteous. In and out. Cant beat the service. And did i mention very nice cars here.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Oil and filter change
Great customer service!! Always timely! All service personnel take the time to thoroughly explain all service points and ask pertinent questions. Always a satisfied customer.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Very Friendly
Very friendly staff. John Ablao Helped me all the way through and answered all my questions. Wasn't pushy or trying to rush me out
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair