Reviews
Great and Hassle-Free Service
I've been to previous Jeep dealerships for services, I walk out unhappy. Leading me to get my Jeep serviced elsewhere. They even notified me about taking care of the recall on my vehicle. Which I awaited for the Jeep dealership (M. BROS) I bought my car at to call back once they received the parts, and that was a year ago! This dealership has great customer service and integrity.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great service. Kind staff. fast and efficient
We bought our car here and everybody remembers us because we bought a beautiful Plum Crazy Hellcat Charger with Racing stripes. Great Customer service. Put on a pedestal.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Oil change...quick and easy!!!
Best service anywhere! Came in for oil change and tire rotation. Service manager got me right in with no wait. Lounge has coffee and comfortable seating with live news on the TV. All in all great dealership!!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great experience
Great car buying experience! They really worked with me to give me the best deal and great vehicle. Looking forward to buying more cars through them
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great Customer Service
I was treated with exceptional customer service while I visited Bob Baker Carlsbad. The salesman--Michael Glogowski--was absolutely amazing. He asked what type of vehicle I wanted and only showed me those vehicles which I greatly appreciated because I did not want to be shown what I did not want to buy. Also, Michael treated me with respect and sincerely cared that I made a decision that was in my best interest and not in his or the dealership. I will recommend friends and family to Bob Baker because of my experiences with the dealership most notibly to Michael Glogowski.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
easy deal no hard selling
I found the pickup truck I was interested in online in the morning. After work, I test drove it and the deal was done. Total time a dealership was about an hour. Marcus the salesman was very polite and accommodating. Easy going no hard sales tactics. Very satisfied with the whole experience.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Best Car Buying Experience
We wish to thank Jonas King, Mauricio, Vicky, and Bob Baker Carlsbad team for the best and most relaxing car purchasing experience to date. Our salesman, Jonas King was amazing, patient, and had superior knowledge of the vehicles we test drove and the Jeep we ultimately purchased. Jonas was a pleasure to work with and we would recommend this dealership to others. God bless you Jim and Margaret Condomitti
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Excellent customer service
Excellent and professional service from Manny. He went above and beyond from the beginning to end. Manny met with us on his day off, worked the best deal for us and even delivered the vehicle to our home.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
The best sales person I ever meet
Ali is the most honest , and great sales person I ever meet , he is one of the base what you dealer has great reputation , keep him , he shut be encharge of customer service over view for entire dealer👍
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great team work!
Thanks to Jonas, George, Marcus and the whole team.. Everyone was very efficient and friendly.. Job well done. Would definitely recommend this dealership and this team.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car