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AutoNation CDJR Carlsbad

(768 reviews)
Sales hours: 10:00am to 6:00pm
View all hours
Sales
Monday 9:00am–8:00pm
Tuesday 9:00am–8:00pm
Wednesday 9:00am–8:00pm
Thursday 9:00am–8:00pm
Friday 9:00am–8:00pm
Saturday 9:00am–7:00pm
Sunday 10:00am–6:00pm
2018 consumer dealer award
View 1 awards
2018 consumer dealer award
New (866) 681-6688 (866) 681-6688
Used (866) 682-5329 (866) 682-5329
Service (866) 685-2939 (866) 685-2939

Reviews

(768 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of AutoNation CDJR Carlsbad from DealerRater.

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Great and Hassle-Free Service

I've been to previous Jeep dealerships for services, I walk out unhappy. Leading me to get my Jeep serviced elsewhere. They even notified me about taking care of the recall on my vehicle. Which I awaited for the Jeep dealership (M. BROS) I bought my car at to call back once they received the parts, and that was a year ago! This dealership has great customer service and integrity.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great service. Kind staff. fast and efficient

We bought our car here and everybody remembers us because we bought a beautiful Plum Crazy Hellcat Charger with Racing stripes. Great Customer service. Put on a pedestal.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Oil change...quick and easy!!!

Best service anywhere! Came in for oil change and tire rotation. Service manager got me right in with no wait. Lounge has coffee and comfortable seating with live news on the TV. All in all great dealership!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great experience

Great car buying experience! They really worked with me to give me the best deal and great vehicle. Looking forward to buying more cars through them

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great Customer Service

I was treated with exceptional customer service while I visited Bob Baker Carlsbad. The salesman--Michael Glogowski--was absolutely amazing. He asked what type of vehicle I wanted and only showed me those vehicles which I greatly appreciated because I did not want to be shown what I did not want to buy. Also, Michael treated me with respect and sincerely cared that I made a decision that was in my best interest and not in his or the dealership. I will recommend friends and family to Bob Baker because of my experiences with the dealership most notibly to Michael Glogowski.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

easy deal no hard selling

I found the pickup truck I was interested in online in the morning. After work, I test drove it and the deal was done. Total time a dealership was about an hour. Marcus the salesman was very polite and accommodating. Easy going no hard sales tactics. Very satisfied with the whole experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Best Car Buying Experience

We wish to thank Jonas King, Mauricio, Vicky, and Bob Baker Carlsbad team for the best and most relaxing car purchasing experience to date. Our salesman, Jonas King was amazing, patient, and had superior knowledge of the vehicles we test drove and the Jeep we ultimately purchased. Jonas was a pleasure to work with and we would recommend this dealership to others. God bless you Jim and Margaret Condomitti

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Excellent customer service

Excellent and professional service from Manny. He went above and beyond from the beginning to end. Manny met with us on his day off, worked the best deal for us and even delivered the vehicle to our home.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

The best sales person I ever meet

Ali is the most honest , and great sales person I ever meet , he is one of the base what you dealer has great reputation , keep him , he shut be encharge of customer service over view for entire dealer👍

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great team work!

Thanks to Jonas, George, Marcus and the whole team.. Everyone was very efficient and friendly.. Job well done. Would definitely recommend this dealership and this team.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.