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AutoNation CDJR Carlsbad

(768 reviews)
Sales hours: 10:00am to 6:00pm
View all hours
Sales
Monday 9:00am–8:00pm
Tuesday 9:00am–8:00pm
Wednesday 9:00am–8:00pm
Thursday 9:00am–8:00pm
Friday 9:00am–8:00pm
Saturday 9:00am–7:00pm
Sunday 10:00am–6:00pm
2018 consumer dealer award
View 1 awards
2018 consumer dealer award
New (866) 681-6688 (866) 681-6688
Used (866) 682-5329 (866) 682-5329
Service (866) 685-2939 (866) 685-2939

Reviews

(768 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of AutoNation CDJR Carlsbad from DealerRater.

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Express oil change

John in express lube and oil was very helpful and friendly. Quick service. John answered questions and made service recommendations for my jeep. I would recommend.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great.representstive presented himself professionally .

The representative was very helpful. Attended to our needs right away. Customer service is excellent including amenities. Looking forward to seeing you again for the next service. Thanks a lot. Have a great day!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Fantastic customer service

Working with Bill Korbin at Bob Baker Jeep was by far the easiest and most pleasant car buying experience I have ever had. I was asking for very specific vehicle and Bill made sure I was totally satisfied. Thanks Bill. Steve Fisher

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Awesome new car experience

My husband was able to go in and trade our old jeep for a brand new one with exactly the color and style that I have been looking for , the process was easy and everyone was very nice . They also had such a huge inventory to choose from which was really nice.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Bob Baker vehicle service experience

I took my 2014 Ram truck in for a factory recall to updatthe software regarding the air bag deployment system. Colin, the service advisor set the appointment at my convenience and the truck was ready as he scheduled. He also included a few extra point checks that I was concerned about at no charge. Bob Baker, Colin, "Does Go The Extra Mile" on All respects. They even washed my Truck. Thanks to the service team their a Bob Baker Chrysler Jeep Dodge!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great Experience

Bill Korbin did a great job and made me a very happy customer. I love my new truck! Come and see Bill for all your truck needs.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Best Car Shopping Experience Ever!

George Dellinger at Bob Baker in Carlsbad made my car shopping experience so pleasant and enjoyable. That was not the case when I went to Escondido by any means. Thank you George for listening to my needs and finding just the perfect Jeep. I'm beyond thrilled and excited to be the proud owner of my brand new Wrangler. 5 stars for George Dellinger!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Jeep Wrangler

I had a great experience with Kyle, Leah, and Leo. They all tried their hardest to get the best deal possible. Highly recommend this dealer.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Best experience so far

I was super jaded on car buying by the time I got to Bob Baker Jeep. But as soon as I met James it quickly turned around. He was incredibly nice, understanding, laid back, and stuck to my budget without trying to add on extra things. I bought a car that same day because it all felt so right. 10/10 would buy from him again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great

Everything went smooth, the process was not horrible at all. The salesmen was very knowledgeable with the vehicle that I was looking at. Great job!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.