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AutoNation CDJR Carlsbad

(768 reviews)
Sales hours: 10:00am to 6:00pm
View all hours
Sales
Monday 9:00am–8:00pm
Tuesday 9:00am–8:00pm
Wednesday 9:00am–8:00pm
Thursday 9:00am–8:00pm
Friday 9:00am–8:00pm
Saturday 9:00am–7:00pm
Sunday 10:00am–6:00pm
2018 consumer dealer award
View 1 awards
2018 consumer dealer award
New (866) 681-6688 (866) 681-6688
Used (866) 682-5329 (866) 682-5329
Service (866) 685-2939 (866) 685-2939

Reviews

(768 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of AutoNation CDJR Carlsbad from DealerRater.

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Got my favorite jeep

I just bought the car from this dealer Marcus help me to find a car that are you exactly looking for it and he was really helpful. now I can go off-roading with all my family and friends Thank you Marcus for all your help

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great personal service and follow through.

We were out of town and my car died. Towed in while they were closed on Sunday night and left. Oscar contacted me first thing and then they were very diligent and timely to fix and address the root causes for the failure.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Excellent service

I would like to give my thanks to Michael G. This guy went the extra mile to get me the car that I wanted @ the right price. Although the car wasn't on the lot & had to get a transfer from LA he stayed until 9:30pm to make sure I was set up. He even washed my car due to everyone already being gone. Thanks again Mike!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Easy as pie!

They made the impossible happen! I got a brand new jeep with imperfect credit to fit my wants and needs. From salesman Marcus to the finance manager ...... they all rock!! Super happy with my jeep

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great experience

Over the past month I visited multiple dealerships and Bob Baker was hands down the best. I drove an hour and half to purchase my vehicle and I wish Bob Baker had been the first dealership I went to, even though there are five dealerships within a 20 mile radius from me. James West was an awesome salesman and very helpful /professional. He was honest from the start

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great experience

Bill Korbin did a great job with my new car and I am eternally happy. Nice job and thanks for the service that I received today

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great deal, great service

Aida Hamilon was a superburb saleswomen. Extremely professional and knowledgeable of the Jeep Wrangler. She even delivered my Jeep to me in AZ personally. Overall the whole purchasing experience was fast and no hassle. I would highly recommend Bob Baker as a dealership and specifically Aida Hamilton as a salesperson.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Above and Beyond

Bob Baker went above and beyond to take care of me while purchasing a new Jeep Grand Cherokee. They took care of a factory issue with incredible service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Awesome experience!

John in the express lane was extremely helpful! Even though the service drive was busy, he remained attentive and explained things clearly. They have all my business!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Straight forward

I've purchased many vehicles and Bill Korbin was a straight shooter. I traveled over 2 hours to make this purchase and I feel that I got a fair deal and it was worth my inconvenience. I would go back to Bill for a future purchase.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.