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Excel Auto Lounge

(342 reviews)
Sales hours: 9:30am to 8:00pm
Service hours: 9:00am to 5:00pm
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Sales Service
Monday 9:30am–8:00pm 9:00am–5:00pm
Tuesday 9:30am–8:00pm 9:00am–5:00pm
Wednesday 9:30am–8:00pm 9:00am–5:00pm
Thursday 9:30am–8:00pm 9:00am–5:00pm
Friday 9:00am–7:00pm 9:00am–5:00pm
Saturday 9:00am–7:00pm Closed
Sunday Closed Closed
(732) 606-4932 (732) 606-4932

Reviews

(342 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Excel Auto Lounge from DealerRater.

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I used to doubt that I would find a car dealership with

I used to doubt that I would find a car dealership with genuinely customer-oriented managers. It's so nice when they don't just want to serve you but genuinely help with your choice! Thank you for your professional approach and excellent service. I recently bought a car for my wife, and now I plan to return to purchase one for myself.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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I had been searching for a suitable Volkswagen Tiguan for

I had been searching for a suitable Volkswagen Tiguan for out-of-town trips for a long time. Today, passing by the car dealership, I decided to stop by and didn't expect to see such a wide range of cars, affordable prices, and various promotions and special offers. My impression of the visit was exceptionally positive.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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Excel Auto Lounge left me with the most pleasant

Excel Auto Lounge left me with the most pleasant impressions compared to other places. Everything seemed familiar, but the manager's approach and the range of cars were exceptional. The manager was knowledgeable and didn't pressure me during the selection process, nor did he overpraise the cars, which is quite rare. He genuinely aimed to help me make a choice, explaining the pros and cons of the models I was considering.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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I was looking for an excellent car for out-of-town trips

I was looking for an excellent car for out-of-town trips for myself. I asked for advice from the manager and he showed me several excellent options. In the end, I bought a Jeep Compass, not a brand new car, but a quality one that can handle all terrains. I financed it over six months.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

I purchased a Ford Edge at this car dealership.

I purchased a Ford Edge at this car dealership. The paperwork process took a bit longer due to minor communication issues between the manager and the bank, but such moments often happen, and it's clear that it's a normal part of the process.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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I want to express my gratitude to Excel Auto Lounge for

I want to express my gratitude to Excel Auto Lounge for their highest level of service and quality of service. The process of purchasing a new car from this company was incredibly easy and pleasant. The team at this car dealership has deep knowledge and shows genuine interest in meeting customer needs, helping to find the perfect car that matches personal preferences and budget.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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The selection here is fantastic.

The selection here is fantastic. Different cars, different prices, suitable for any budget. In general, if you explore the showroom, you can find a great car option. I settled on the Nissan Murano S. I won't go into details, but I prefer Nissan because of its comfort. Suspension, maneuverability, power.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

I purchased a Kia Soul from them.

I purchased a Kia Soul from them. I had reserved the car on the dealership's website since I couldn't come in person right away. The manager spoke with me over the phone and promised that the car would be waiting for me at the dealership on the designated day. I arrived, did a test drive, liked the car, completed the paperwork, and left in my new car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

I walked into the car dealership and was amazed by the

I walked into the car dealership and was amazed by the extensive selection of cars, making it difficult to choose. I sought assistance from one of the staff members who attentively listened to our requirements, and soon we had decided to purchase a new car. What was particularly pleasing was that the price was within our budget, despite not having a large amount of funds. Thank you for your work!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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I found a 2017 Volkswagen Jetta GLI for myself.

I found a 2017 Volkswagen Jetta GLI for myself. Two weeks have passed since the purchase. All my acquaintances appreciated my choice, which means I made the right decision. The car suits me. It's what I was looking for. The staff quickly processed all the documents, and there were no problems. I'm happy with everything.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.