Reviews
Thank you very much! For your humane attitude, professional approach and, of course, for the excellent car. The managers are constantly in touch, very pleasant to communicate with. The whole process from the first call to leaving the salon went perfectly. In my opinion, this is the best place to buy a car.
Thank you very much! For your humane attitude, professional approach and, of course, for the excellent car. The managers are constantly in touch, very pleasant to communicate with. The whole process from the first call to leaving the salon went perfectly. In my opinion, this is the best place to buy a car.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
I was in a hurry, so the guys got into position and prepared all the papers in advance. The service is simply five stars, care is felt in every detail. Thank you very much for this approach!
I was in a hurry, so the guys got into position and prepared all the papers in advance. The service is simply five stars, care is felt in every detail. Thank you very much for this approach!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
My experience with this dealership was and still is terrible. I purchased a Jeep Gladiator for my son. When I arrived, they told me that I had to finance the car or they would add at least 10% to the sales price. And that I had to "promise" to not pay off or refinance the car for at least 90 days (to keep their commission from financing company, or they wouldnt sell me the car. The sales person tried to sell me their warranty which I declined. The brakes felt loose and car smelled like cigarette smoke, the sales person said if I leave the car for a few days they would replace the brakes and get rid of cigarette smoke with their detailing service. They also tried to sell me a vehicle location system which I declined, they told me they would charge me $600 to take it out which is a joke, I agreed to pay $600. I picked up the car 4 days later, salesperson said they couldn't do anything about smoke because they switched detailing companies and new one had no odor bombs to fix it. It has been 45 days, they still have not activated the "vehicle location system", I've called over 20 times. Nobody calls me back and when I call they just leave me on hold. Sales person sends texts that it will happen by end of day or next day, but never happens. I regret doing business with this dealership. They are the ones who give used car dealerships a bad name. Do NOT waste your time here, do NOT trust what they say about the car or what they will do for you. I hope my experience saves one person, or more, from wasting their money there.
My experience with this dealership was and still is terrible. I purchased a Jeep Gladiator for my son. When I arrived, they told me that I had to finance the car or they would add at least 10% to the sales price. And that I had to "promise" to not pay off or refinance the car for at least 90 days (to keep their commission from financing company, or they wouldnt sell me the car. The sales person tried to sell me their warranty which I declined. The brakes felt loose and car smelled like cigarette smoke, the sales person said if I leave the car for a few days they would replace the brakes and get rid of cigarette smoke with their detailing service. They also tried to sell me a vehicle location system which I declined, they told me they would charge me $600 to take it out which is a joke, I agreed to pay $600. I picked up the car 4 days later, salesperson said they couldn't do anything about smoke because they switched detailing companies and new one had no odor bombs to fix it. It has been 45 days, they still have not activated the "vehicle location system", I've called over 20 times. Nobody calls me back and when I call they just leave me on hold. Sales person sends texts that it will happen by end of day or next day, but never happens. I regret doing business with this dealership. They are the ones who give used car dealerships a bad name. Do NOT waste your time here, do NOT trust what they say about the car or what they will do for you. I hope my experience saves one person, or more, from wasting their money there.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
The salon left a wonderful impression. The manager was very patient, answered a million of my questions and showed me in detail every car that interested me. The whole purchase process was completely hassle-free, the documents were processed quickly. I will definitely come back here again.
The salon left a wonderful impression. The manager was very patient, answered a million of my questions and showed me in detail every car that interested me. The whole purchase process was completely hassle-free, the documents were processed quickly. I will definitely come back here again.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Very pleased with the visit. The showroom employees are incredibly Courteous and polite, it's a pleasure to communicate with them. The entire purchase process was clear and Efficient, without unnecessary paperwork. The car pleases every day, the service is top notch.
Very pleased with the visit. The showroom employees are incredibly Courteous and polite, it's a pleasure to communicate with them. The entire purchase process was clear and Efficient, without unnecessary paperwork. The car pleases every day, the service is top notch.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Buying a new car in this salon was surprisingly easy and stress-free. The service employee proved to be a true professional and just an honest person, he didn't impose anything, didn't try to add any extras or cheat. A very comfortable experience.
Buying a new car in this salon was surprisingly easy and stress-free. The service employee proved to be a true professional and just an honest person, he didn't impose anything, didn't try to add any extras or cheat. A very comfortable experience.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Everything here is honest, open and without any hidden fees or overpayments. Before signing the contract, I was allowed to study the documents in detail and inspect the car from all sides without any problems. The staff is extremely polite.
Everything here is honest, open and without any hidden fees or overpayments. Before signing the contract, I was allowed to study the documents in detail and inspect the car from all sides without any problems. The staff is extremely polite.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Very comfortable salon with a truly professional approach to the client. They calmly showed us the chosen car, gave us time to think everything over and did not impose anything, which is a separate plus. In the end, we made the purchase without hesitation.
Very comfortable salon with a truly professional approach to the client. They calmly showed us the chosen car, gave us time to think everything over and did not impose anything, which is a separate plus. In the end, we made the purchase without hesitation.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
I was looking for a reliable dealer and I was not mistaken. The Excel Auto Lounge team demonstrated a high level of professionalism. They are very responsive to every request, quickly respond in messengers. The service is simply Exceptional, now I will recommend this salon to everyone I know.
I was looking for a reliable dealer and I was not mistaken. The Excel Auto Lounge team demonstrated a high level of professionalism. They are very responsive to every request, quickly respond in messengers. The service is simply Exceptional, now I will recommend this salon to everyone I know.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
The car dealership has a really great selection, and all the cars are in good condition, and the real information completely matches the description. The managers are pleasant to talk to, they advise competently and professionally. I am very grateful for the humanity and support at every stage!
The car dealership has a really great selection, and all the cars are in good condition, and the real information completely matches the description. The managers are pleasant to talk to, they advise competently and professionally. I am very grateful for the humanity and support at every stage!
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- Buying process
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car