Reviews
Nina was amazing!
Nina was amazing! Excellent service in very happy with how she helped me throughout the entire process!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Nina was truly the best salesman I ever had very
Nina was truly the best salesman I ever had very knowledgeable and determined to help me get my Cadillac I always wanted
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I would recommend for people to stay away from this
I would recommend for people to stay away from this dealer. They have prices they will tack onto the final price of your car, so the advertised price is a few thousand less than you'll actually pay. That's not the worst part, though. I worked on a deal with my sales person (who was actually a very nice guy through the whole process, so nothing against him) and once we came to an agreement (via text and selecting the financing through the website), I went to the dealership to sign the final papers and pick up the car. The car was washed and waiting for me, as the sales person said it would be. But then after I waited for about 45 minutes, I learned that there was someone else in process of doing paper work to purchase the car. I was told that if HIS financing didn't go through, then we could do the paperwork on that we agreed upon. They clearly favored selling the car for the higher price instead of what we agreed upon, they favored selling the car to a male (clear since they didn't take me seriously until my fiance came to meet me once I realized they were selling the car out from under our agreement), and they did not keep their word arguing that our agreement wasn't official since I hadn't put down a deposit (which I would have gladly done if they had even mentioned that needing to be done). Once we left, they sales person called and offered me $500 for my lost time (I spent multiple hours there on Friday and again on Sautrday). Following the call, they emailed me asking that I in turn don't post anything on social media, which I of course didn't agree to since that then becomes blackmail. Please do not waste your time or money with the people who run this dealership. They do not hold up to their end of the agreement, try to swindle you for more money wherever they can, and are sexist. Not to mention not above blackmail.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Make sure to ask for Nina!
Make sure to ask for Nina! Totaled my car and she got me back on the road in no time!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Had the pleasure of working with Nina and Lamont!
Had the pleasure of working with Nina and Lamont! They made it happen, I was able to get my daughter her dream car!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
This dealership is totally untrustworthy, Iggi the sales
This dealership is totally untrustworthy, Iggi the sales manager is a shining example of poor professionalism.purchased my car in January with no floor mats or second key they promised both and until this date still have not received either, they don’t return phone calls, until there reported to the Better Business Bureau, not my surprise I was one of many unsatisfied customers who had abused by this dealership almost sent me to jail but I just made the complaint and now I’m warning all buyer beware.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Horrible dealer to work with.
Horrible dealer to work with. Had a problem that took months for me to give up on with them. All you'll here is "I'll look into it" no matter who you talk to. Will also tried to add an insane amount of fees on a car.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Had a problem with something on the car, reached out to
Had a problem with something on the car, reached out to the dealer and all i heard for over a month of reaching out is "I'll take a look at it and get back to you" just for them to never reach out again and never assist with my problem. Horrible dealer to work with, would not recommend. Also tried to add 10k worth of fees to my car which were insane.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
I recently purchased a car from Daryelis and had an
I recently purchased a car from Daryelis and had an outstanding experience from start to finish. The process was seamless and professional. Daryelis was incredibly knowledgeable about the vehicle, answering all my questions with patience and expertise. I would highly recommend her!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I had a great experience purchasing a car from Andrea
I had a great experience purchasing a car from Andrea Whitney. I would definitely recommend!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car