Reviews
New Lease
Tim did a great service for me. I needed a vehicle and Tim recommend a lease for me. That was just what I needed. Arrangements went smooth and, my 2008 Sportage was used as a trade-in.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Amazing and fast
He was awsome he made sure i got the best care and made sure i was happy . He made this experience Amazing for me Thank you Tim!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Comfortable buying experience
Tim Goeden & Gabe Luth were very helpful to me when I recently purchased my new vehicle. Both made the car buying experience more fun than it should have been, and were adept at making the purchaser feel comfortable. Tim went out his way on the test drive, taking a precarious route that I requested through snow and ice to show the performance of the car in standard Colorado winter driving conditions. Tim made promises and kept his word in a timely manner. This is the invaluable trait you want in a sales person when investing in a large purchase. With their personal help, I was able to steer clear of the 'high pressured, in your face' car buying experience.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Lifesaver
I had a leased Kia that was ending but also dealing with a bankruptcy. Tim was able to help me find the best option for my budget, and I ended up with a reliable car that I am able to afford with no money down. What a relief!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Easy and simple
Tim was wonderful with helping us out with are situation and getting us into a new car. I would recommend him to anyone. Thank you tim
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Dealership experience
Purchased a 2016 Soul yesterday from Tim and would like to share a very pleasant, quality and professional experience. The deal was smooth and Tim handled all the issues promptly and always keeping us informed with product knowledge and status. Thanks for a pleasant car deal.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great Experience!
Tim Goeden took care of me and found the truck I was looking for. Love this guy! Thanks, Tim, for a great buying experience! I will send referrals!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Poor customer service after sale
Unless you are buying a new car from these people STEER CLEAR OF THESE SCAM ARTIST! Warany PROBLEMS ARE RAMPENT!!! EVEN IF THEY CAN NOT FIX YOUR VEHICLE UNDER THE EXTENDED WARRANTY THEY SELL THEY WON'T RELEASE YOUR VEHICLE TO A DEALERSHIP THAT CAN!!!
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Purchase of new Kia Soul
Jake Fromang assisted me throughout my purchase of a 2016 Soul. i had started with a different car and brought it back to exchange it. Jake was not working but agreed to come in from home if I wanted to wait. I wanted to wait because of how he had treated me 2 days before. He was knowledgeable about each Kia model and could compare safety features on Toyota and Honda. He wasn't pushy, but was patient, friendly and made buying my Kia Soul a great experience! He and the finance department worked with my credit and budget. They also got me a fabulous service plan. I have had my car a week and am thrilled with it! I have had Toyotas or Hondas in the past and feel that the Kia Soul easily matches or surpasses them. And I would always look for Jake to help me in the future!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
review 3 months later worst experience ever
where to start after having the kia for 3 months the transmissions went out they put a used one back in and charged me a 100 dollars instead of the 200 it should of cost. Ok that was all well and good but less that a week later the new transmissions went out and they had to put a 2nd one in it ok no problem. But once again less than a week later a 3 and then a 4th.... So now they are saying that because there transmissions are So bad they wont warranty the one that they just put in and and that it must be something im doing wrong because they have never seen any of there transmissions do anything like this before. I dident even make it out of the dealer parking lot and it started making noise WOW what a good car! So if your going to be getting a used car PLZZZZ GOD do not buy a used Kia there xxxxing crap and they wont even fix the car like there warranty says they will if it keeps happening they just say its your fault and tell you to get the xxxx out they told me to get the xxxx out and that they wont fix it as there cars are not to blame for the problem..... as to there response i never made any threats as for the verbal it was only after you told me to And ill Quote you( you told me i need to learn how to drive a car end quote) so ya i got a little pissed still you need to fix the transmissions you installed or pay a nother place to do the job if you cant do it right
- Customer service 2.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car