Reviews
Rip off
This is the second time I have been ripped off by this dealer. The first time was because of a salesperson that no longer works at the dealer so I gave them another shot. Shame on me. They basically told me that the finance company would require that I purchase a maintenance package. LIAR !!! I believed them. Again, shame on me. Well, I've now moved out of the area and I am out of luck as far as that money goes. They are just a big scam. DO NOT BUY FROM THEM !!!!! Response: We never came to an agreement about a maintenance plan. We were told that the finance company requires we carry a maintenance plan and we were given no choice in the matter. Chelsea has since resolved the matter by giving us a partial refund which was a nice touch. But it still doesn't really make up for the fact that there was deceitfulness on the part of both the salesperson and the finance person. Thank you Chelsea !!!
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Toni, if I remember correctly, we came to an agreement on the maintenance plan and you were happy with the results of said agreement. Please let me know if this isn't the case and we need to revisit the issue. Thank you!
Amazing, awesome and quick process in purchasing a new car:.
Tim was amazing in getting the information he needed to effectively determine what vehicle (s) he had available to meet my needs and fit my budget. He did a remarkable job and kept the whole car buying experience stress free and fun. Would highly recommend contacting him if you're in the car shopping mode and want a great deal.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
New Lease
Tim did a great service for me. I needed a vehicle and Tim recommend a lease for me. That was just what I needed. Arrangements went smooth and, my 2008 Sportage was used as a trade-in.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Amazing and fast
He was awsome he made sure i got the best care and made sure i was happy . He made this experience Amazing for me Thank you Tim!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Comfortable buying experience
Tim Goeden & Gabe Luth were very helpful to me when I recently purchased my new vehicle. Both made the car buying experience more fun than it should have been, and were adept at making the purchaser feel comfortable. Tim went out his way on the test drive, taking a precarious route that I requested through snow and ice to show the performance of the car in standard Colorado winter driving conditions. Tim made promises and kept his word in a timely manner. This is the invaluable trait you want in a sales person when investing in a large purchase. With their personal help, I was able to steer clear of the 'high pressured, in your face' car buying experience.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Lifesaver
I had a leased Kia that was ending but also dealing with a bankruptcy. Tim was able to help me find the best option for my budget, and I ended up with a reliable car that I am able to afford with no money down. What a relief!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Easy and simple
Tim was wonderful with helping us out with are situation and getting us into a new car. I would recommend him to anyone. Thank you tim
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Dealership experience
Purchased a 2016 Soul yesterday from Tim and would like to share a very pleasant, quality and professional experience. The deal was smooth and Tim handled all the issues promptly and always keeping us informed with product knowledge and status. Thanks for a pleasant car deal.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great Experience!
Tim Goeden took care of me and found the truck I was looking for. Love this guy! Thanks, Tim, for a great buying experience! I will send referrals!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Poor customer service after sale
Unless you are buying a new car from these people STEER CLEAR OF THESE SCAM ARTIST! Warany PROBLEMS ARE RAMPENT!!! EVEN IF THEY CAN NOT FIX YOUR VEHICLE UNDER THE EXTENDED WARRANTY THEY SELL THEY WON'T RELEASE YOUR VEHICLE TO A DEALERSHIP THAT CAN!!!
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair