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Southern Chrysler Dodge Jeep Ram Chesapeake

(1,373 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–8:00pm 7:30am–6:00pm
Saturday 9:00am–8:00pm 8:00am–5:00pm
Sunday Closed Closed
New (757) 796-1073 (757) 796-1073
Used (757) 796-1008 (757) 796-1008
Service (757) 796-1016 (757) 796-1016

Reviews

(1,373 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Southern Chrysler Dodge Jeep Ram Chesapeake from DealerRater.

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Quick and easy, I’ll be back.

Quick and easy, I’ll be back. Thank you for repairing it correctly the first time.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

The service was great!

The service was great! They got the job done in great time which worked out perfectly for me. Thank you for a great job!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

They look to find anything to charge you for when there

They look to find anything to charge you for when there isn’t anything wrong with the vehicle

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Great service center not a too long of a wait .

Great service center not a too long of a wait . Had to order parts did understand that

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Very professional, clean and inviting environment.

Very professional, clean and inviting environment. Listen intently and offered great information and insight. Went above and beyond to help answer all my questions.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Everyone was friendly and polite.

Everyone was friendly and polite. Thank you all for your time and great service, everyone.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

The dealership is full of friendly staff who communicate

The dealership is full of friendly staff who communicate effectively. I am always happy with my service,

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Got my oil checked a month ago.

Got my oil checked a month ago. Discovered I had an oil leak after leaving my car for 2 days for a trip. I took it to the dealer then next day, my appointment was for 10:45. After two hours I check for a status update on my car, I am told that the maintenance folks went to lunch and they probably won’t look at my care for another hour. FOUR hours later, I was told that there was an incorrect seal on my filter from when they changed my oil and my car would be ready for pick up in 30 minutes. It took over 4 hours to diagnose and fix a problem caused by this dealership when I had an appointment for this issue. Also not to mention my Jeep is brand new so this issue occurred during the first oil change.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Great dealer I am very happy with all the employees was

Great dealer I am very happy with all the employees was treated with great kindness and they were very professional will be doing all my future business here

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Service was very detailed and I loved the video to update

Service was very detailed and I loved the video to update me on what they checked. Customer service was super helpful too.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.