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Southern Chrysler Dodge Jeep Ram Chesapeake

(1,459 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–8:00pm 7:30am–6:00pm
Saturday 9:00am–8:00pm 8:00am–5:00pm
Sunday Closed Closed
New (757) 796-1073 (757) 796-1073
Used (757) 796-1008 (757) 796-1008
Service (757) 796-1016 (757) 796-1016

Reviews

(1,459 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Southern Chrysler Dodge Jeep Ram Chesapeake from DealerRater.

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Customer Service was really bad, had to keep calling to

Customer Service was really bad, had to keep calling to follow up on my vehicle. They have bad follow up

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Nice and courteous staff.

Nice and courteous staff. Did all my warranty work. I would definitely recommend getting your car serviced through them

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Check in and check out were quick and easy.

Check in and check out were quick and easy. Attendant was courteous and understanding when I described the problem.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I was very pleased with the friendly customer service I

I was very pleased with the friendly customer service I received at the dealership. I believe they are honest and I hope that does not change.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

The dealership is clean and Hailey was very respectful

The dealership is clean and Hailey was very respectful and responsive upon my arrival. Kept good communication throughout my service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Customer service is always outstanding!

Customer service is always outstanding!! They always go above and beyond for their customers!!!! Thank you

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Service was great and location is so much closer than the

Service was great and location is so much closer than the location I was previously using.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Excellent costumer service.

Excellent costumer service. Nicole is the best thank you so much. Can’t wait until we meet again

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Excellent service, courteous and professional staff.

Excellent service, courteous and professional staff. One of the best service departments for Jeeps in the Hampton Roads area!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I am so happy to have Paul Mcmauels as my service writer.

I am so happy to have Paul Mcmauels as my service writer. He is professional, courtesy and organized. He reminds of up coming services so we can plan ahead with our budget in mind. That’s why I go back get my car serviced.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.