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Southern Chrysler Dodge Jeep Ram Chesapeake

(1,459 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–8:00pm 7:30am–6:00pm
Saturday 9:00am–8:00pm 8:00am–5:00pm
Sunday Closed Closed
New (757) 796-1073 (757) 796-1073
Used (757) 796-1008 (757) 796-1008
Service (757) 796-1016 (757) 796-1016

Reviews

(1,459 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Southern Chrysler Dodge Jeep Ram Chesapeake from DealerRater.

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Good service good service good service good services good

Good service good service good service good services good service good service good service good

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Nicole has always been very kind and professional and

Nicole has always been very kind and professional and always follows up to check how the service check went. She really cares about the customer and the vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Thank you for the scheduled car inspection.

Thank you for the scheduled car inspection. I was in and out within an hour. Everything went well. Thank you again!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Very polite and good service.

Very polite and good service. Also kind we need more peoples like them. Excellent job

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Please write at least 15 words about this dealership.

Please write at least 15 words about this dealership. Everyone is nice & have been helpful.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I was very happy your Dealership took me on the spot, as

I was very happy your Dealership took me on the spot, as I just showed up for a State Inspection and was taken right in...That rarely happens anywhere nowadays...Great Team and Great Service, keep up the good work...

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Very good communication and excellent work performance on

Very good communication and excellent work performance on the customers vehicle with outstanding background information

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great visit!

Great visit! Appointment was easy to schedule online and the service representative kept me updated throughout the visit. I even got a video of the maintenance team doing the multi-point inspection.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Southern Chrysler Dodge Jeep RAM Chesapeake is clean and

Southern Chrysler Dodge Jeep RAM Chesapeake is clean and organized. The staff is receptive to phone calls and the shuttle, if necessary, gets you where you want to go.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I had dropped off my Jeep to find out why my check engine

I had dropped off my Jeep to find out why my check engine light came on. After several hours she gave me a call to let me know what the technician found. Unfortunately there was a part they had to order to fix the issue. I asked about a loaner, as I did not have another vehicle. She not only was able to get me one, but we tentatively had the loaner for 10 days, which was a couple of days longer than the expected delivery date of the part. Luckily, the part came in early and had my Jeep fixed in a few days!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.