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Southern Chrysler Dodge Jeep Ram Chesapeake

(1,459 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–8:00pm 7:30am–6:00pm
Saturday 9:00am–8:00pm 8:00am–5:00pm
Sunday Closed Closed
New (757) 796-1073 (757) 796-1073
Used (757) 796-1008 (757) 796-1008
Service (757) 796-1016 (757) 796-1016

Reviews

(1,459 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Southern Chrysler Dodge Jeep Ram Chesapeake from DealerRater.

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Great customer service and fast.

Great customer service and fast. Nicole is always pleasant and knowledgeable when I come in for a service appointment.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Everything was great very satisfied with service everyone

Everything was great very satisfied with service everyone was very polite and hospitable they helped in every way possible

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

It was clean, and the people working there was very nice.

It was clean, and the people working there was very nice. They keep me up on the status of my car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Joey and Tommy are both super fast, efficient, and very

Joey and Tommy are both super fast, efficient, and very caring. I would highly recommend this place to any and everyone.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Had no issues with the service writer.

Had no issues with the service writer. Your tech needs to pay more attention to detail on the vehicles they are working on.. Should come in and leave in the same condition.. ( Have striped nuts on my EGR injector.). Removed external 12 volt outlets didn't even try to reinstall.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 3.0
  • Does not recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Nicole is an extremely good asset for the dealership.

Nicole is an extremely good asset for the dealership. She is knowledgeable and shows genuine concern for the customer and his or her problem. The dealership also gets a ten because the dealership was smart enough to hire her.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Fast and efficient.

Fast and efficient. Love the drive up oil change options. I don't like having to write so many words.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Fantastic job as always.

Fantastic job as always. Excellent and quick service. I will continue to get my vehicle serviced here.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Nicole was very pleasant and easy to talk to and work

Nicole was very pleasant and easy to talk to and work with. She also gave me a quick quote for parts and labor on a driver side for next time. I would highly recommend working with her and returning to Chesapeake CJDR. Thank you!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Good service but needs to work on integrity about

Good service but needs to work on integrity about recommending work to be done that THEY just completed about 6 months before. Either the new recommendation was a hoax and they forgot they did spark plugs when it was Hall Jeep last summer or they charged me and didn't do it. Very hurt. Just do what is asked and don't present a laundry list of suggestions for more work. I'm just a retired teacher and can't afford to play that game.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.