Reviews
Great customer service and fast.
Great customer service and fast. Nicole is always pleasant and knowledgeable when I come in for a service appointment.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Everything was great very satisfied with service everyone
Everything was great very satisfied with service everyone was very polite and hospitable they helped in every way possible
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It was clean, and the people working there was very nice.
It was clean, and the people working there was very nice. They keep me up on the status of my car.
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- Buying process —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Joey and Tommy are both super fast, efficient, and very
Joey and Tommy are both super fast, efficient, and very caring. I would highly recommend this place to any and everyone.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Had no issues with the service writer.
Had no issues with the service writer. Your tech needs to pay more attention to detail on the vehicles they are working on.. Should come in and leave in the same condition.. ( Have striped nuts on my EGR injector.). Removed external 12 volt outlets didn't even try to reinstall.
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- Overall experience 3.0
- Does not recommend this dealer
- Came in for service or repair
Nicole is an extremely good asset for the dealership.
Nicole is an extremely good asset for the dealership. She is knowledgeable and shows genuine concern for the customer and his or her problem. The dealership also gets a ten because the dealership was smart enough to hire her.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Fast and efficient.
Fast and efficient. Love the drive up oil change options. I don't like having to write so many words.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Fantastic job as always.
Fantastic job as always. Excellent and quick service. I will continue to get my vehicle serviced here.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Nicole was very pleasant and easy to talk to and work
Nicole was very pleasant and easy to talk to and work with. She also gave me a quick quote for parts and labor on a driver side for next time. I would highly recommend working with her and returning to Chesapeake CJDR. Thank you!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Good service but needs to work on integrity about
Good service but needs to work on integrity about recommending work to be done that THEY just completed about 6 months before. Either the new recommendation was a hoax and they forgot they did spark plugs when it was Hall Jeep last summer or they charged me and didn't do it. Very hurt. Just do what is asked and don't present a laundry list of suggestions for more work. I'm just a retired teacher and can't afford to play that game.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
