Reviews
Tony was vet professional and friendly with my oil change
Tony was vet professional and friendly with my oil change and tire rotation,I live in Colchester Vermont and he completed the service right away so I could get back home
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your experience with Tony and the team at Genesis of Albany! We're glad to hear that he provided quick and professional service, ensuring a smooth trip back home. Safe travels from all of us!
All the staff in the service department go above and
All the staff in the service department go above and beyond to accommodate your needs . Anthony was so helpful and professional during my last visit! Big shout out to John and Jill and the whole team! Thanks to you all, the experience couldn't be better!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It's great to hear that Anthony, John, Jill, and the team at Genesis of Albany consistently provide such exceptional service. Your kind words mean a lot, and we'll be sure to pass them along. Thanks for choosing us!
Jill and the service department team were wonderful to
Jill and the service department team were wonderful to work with during a frustrating experience with 3-week old new Genesis that had a major malfunction - and with a dealer that went out of business the day after I purchased the vehicle.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Jules, we're glad to hear that Jill and the Genesis of Albany service team were able to assist you during such a challenging situation. We appreciate your patience and understanding, and we're here if you need anything else!
Jill was my service advisor for a small sensor repair,
Jill was my service advisor for a small sensor repair, got my vehicle in, me comfy in the new waiting area (with plenty of amenities) and before I knew it, I was on my way! On a holiday, to boot! I have had nothing but positive interactions with all the wonderful folks over at Genesis of Albany. The employees of Sales and Service and the vehicles are always top notch and respectful of your time. Thank you so much!!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Neil, we're delighted to hear that Jill and the Genesis of Albany team provided you with such a positive experience. It's great knowing our amenities made your wait comfortable and efficient. Thank you for sharing your kind words!
Assumed coverage on my best car ever after Garvey ceased.
Assumed coverage on my best car ever after Garvey ceased. Picked car up serviced it and returned within hours tho 35 miles away. Everything on par.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're glad to hear that Genesis of Albany could step in and provide such efficient service for your vehicle. Thank you for sharing your experience, and we're glad everything was on par!
Were able get me in the same day as service request, had
Were able get me in the same day as service request, had parts available and expedited install.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks so much for taking the time to leave Genesis of Albany a great review!
My first visit to this facility and they treated me like
My first visit to this facility and they treated me like family. Very friendly,efficient, and took care of the service I needed. Very pleased with the service and staff.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're delighted to hear that your first visit with us at Genesis of Albany felt like family! Our team is committed to providing friendly and efficient service, so it's great to know we hit the mark. Thank you for choosing us!
Great experience, wonderful customer service;
Great experience, wonderful customer service; outstanding. I would definitely recommend this dealership and love the Genesis, would purchase again.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Heather, we're delighted to hear you had a great experience with us at Genesis of Albany! Thank you for recommending our dealership and enjoying your new Genesis. We look forward to seeing you again in the future!
Everyone at the dealership is friendly and helpful.
Everyone at the dealership is friendly and helpful. Meghan was our sales person. She was so pleasant to work with when working on our new car purchase.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your experience with us at Genesis of Albany! We're delighted to hear that Meghan and the rest of our team made your car purchase enjoyable. Enjoy your new vehicle!
Olivia was fantastic Made me a believer in Genesis.
Olivia was fantastic Made me a believer in Genesis. I appreciate the attention paid to making it a great experience
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Rick, we're delighted to hear that Olivia made your experience at Genesis of Albany a memorable one. Thank you for sharing your feedback and welcome to the Genesis family!