Reviews
Everyone I’ve interacted with at Albany Genesis is also
Everyone I’ve interacted with at Albany Genesis is also super friendly and helpful. They make you feel comfortable.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're delighted to hear that our team at Genesis of Albany made you feel comfortable and provided friendly service. Thank you for sharing your experience with us!
Bought a Genesis gv 70 3.
Bought a Genesis gv 70 3.5 Our sales person Erin Is extremely knowledgeable and very friendly. We had a tough negotiation, but we all came out happy my governor of Albany also very very pleasant place to do business with but the sales person Erin the best Ron B
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Ron, we're delighted to hear that Erin provided you with such knowledgeable and friendly service at Genesis of Albany. It's great to know the negotiation ended on a happy note for everyone involved. Enjoy your new Genesis GV70!
I bought my Genesis GV70 at McGovern Genesis of Albany
I bought my Genesis GV70 at McGovern Genesis of Albany two months ago. Have returned a couple times with questions and one service need. Always friendly and helpful. They have gone the extra mile to minimize my down time, and I really appreciate that. Good communication with Tony, Jill, and Olivia. Thanks.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Mike, we're delighted to hear that Tony, Jill, and Olivia have been so helpful during your visits at Genesis of Albany. It's great knowing our team has provided excellent communication. Thank you for sharing your experience!
It was a pleasure dealing with Erin and Chris at Genesis
It was a pleasure dealing with Erin and Chris at Genesis of Albany. Very professional, knowledgeable and friendly. I have very high expectations when purchasing a vehicle and all my expectations were met or exceeded. Very pleased with the experience at this dealership.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We're delighted to hear that Erin and Chris exceeded your expectations at Genesis of Albany. Thank you for sharing your positive experience with us! Enjoy the ride!
I had a fantastic experience with a recent service visit.
I had a fantastic experience with a recent service visit. Jill took great care of me and provided everything I needed. The vehicle was repaired in a timely fashion and was even washed. Thank you!!!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Joe, we're delighted to hear that Jill and the Genesis of Albany team provided you with such a fantastic service experience. Thank you for sharing your feedback!
Huge thank you to Tony on getting my daughter’s car in
Huge thank you to Tony on getting my daughter’s car in ahead of her trip back to Maine. Dealership as a whole is absolutely amazing.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're delighted to hear that Tony and the Genesis of Albany team could assist with your daughter's car before her trip. Thank you for recognizing our efforts, and we hope she has a safe journey back to Maine!
Service department is genuinely concerned with your
Service department is genuinely concerned with your satisfaction. They did a great job updating me with progress.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're delighted to hear that our service department at Genesis of Albany kept you well-informed and prioritized your satisfaction. Thank you for sharing this positive feedback!
I can’t say enough great things about Genesis of Albany.
I can’t say enough great things about Genesis of Albany. My routine service went as smooth as possible. They took my car right in. I waited in their comfortable lounge. I was offered coffee and water. The service staff couldn’t have been nicer or more professional. My car came out timely and was washed and vacuumed when they finished. I will use Albany Genesis exclusively. My thanks to Anthony for his excellent customer service.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your positive experience with Genesis of Albany! We're delighted to hear that our team provided a smooth and professional service visit, complete with thoughtful touches like a car wash. We look forward to welcoming you back in the future!
My Purchase experience was painless, and all the staff of
My Purchase experience was painless, and all the staff of Genesis of Albany were very polite, efficient and prompt in getting me answers to all my questions. The process was completed on-line via Text, Phone and Emails as I live in a different State. Even the Trade-in was completed, to my satisfaction, and the price agreed on Vehicle unseen. Actual pickup was done on my schedule and the necessary paperwork, financing and introduction to the vehicle went seamlessly. Many thanks to the staff and in particular Farhan and Chris for making this an experience to remember. Farhan has since followed up twice to see that everything is going well and if we had any questions.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're delighted to hear that your experience with Genesis of Albany was seamless and efficient, even from a different state! It's great to know Farhan and Chris provided excellent service throughout the process. Thank you for choosing us, and we're here if you have any more questions or need assistance in the future!
My car purchase went smoothly from start to finish.
My car purchase went smoothly from start to finish. It was a great experience and I love my car!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Congratulations on your new car, Laura! It's great to hear the Genesis of Albany team ensured a smooth experience from start to finish, and we thank you for putting your trust in us. Happy driving!