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Todd Nissan of Torrington

(216 reviews)
Sales hours: 9:00am to 7:00pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 8:00am–5:00pm
Tuesday 9:00am–7:00pm 8:00am–5:00pm
Wednesday 9:00am–7:00pm 8:00am–5:00pm
Thursday 9:00am–7:00pm 8:00am–5:00pm
Friday 9:00am–5:00pm 8:00am–5:00pm
Saturday 9:00am–5:00pm 8:00am–12:00pm
Sunday Closed Closed
New (860) 294-0781 (860) 294-0781
Used (860) 294-0778 (860) 294-0778
Service (860) 294-0793 (860) 294-0793

Reviews

(216 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Todd Nissan of Torrington from DealerRater.

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Hospitality!

Hospitality! From the moment you walk in you are greeted and treated with kindness, not pushy salesmen attitude. I highly recommend Todd Nissan

Rating breakdown (out of 5):
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  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi Susan, we are very happy to have provided you with such a positive experience! Thank you for being a part of the Todd Nissan Family!! Owner Loyalty Manager TJ Osgood

It was such a great experience working with this

It was such a great experience working with this dealership. I highly recommend them. Everyone was super friendly and helpful. Thank you Ben and Ariel for making it so simple! I love my new car!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Shannon, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Todd Nissan Of Torrington. Welcome to the family!! Owner Loyalty Manager TJ Osgood

Very personable and knowledgeable.

Very personable and knowledgeable. Not pushy salesmen at all , Great hospitality and thrifty with the transfer of vehicles.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to leave a review for us at Todd Nissan of Torrington. We're happy we could meet your expectations! We look forward to your next visit! Take care! tanks for being a part of the Todd Nissan Family Owner loyalty Manager TJ Osgood

Great car place I got what I want if I need another car

Great car place I got what I want if I need another car down the road I will go back to todd nisan

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi Melissa, thank you for taking the time to leave a review for us at Todd Nissan Of Torrington. We're happy we could meet your expectations! welcome to the family! TJ Osgood Owner Loyalty Manager

Dealer response

Hi Melissa, thank you for taking the time to leave a review for us at Todd Nissan Of Torrington. We're happy we could meet your expectations! welcome to the family! TJ Osgood Owner Loyalty Manager

service department was great had purchased a car online

service department was great had purchased a car online not from Todd Nissan and they still went out of their way to help me!! replaced a transmission in less than 2 days, provided a loaner car and got the parts in and installed earlier than expected Nothing but good things to say about the dealership

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi Tweet, we are very happy to have provided you with such a positive experience! Thank You for being a part of Todd Nissan Family! TJ Osgood Owner loyalty Manager

Dealer response

Hi Tweet, we are very happy to have provided you with such a positive experience! Thank You for being a part of Todd Nissan Family! TJ Osgood Owner loyalty Manager

Just bought third car from Nissan and the sales staff

Just bought third car from Nissan and the sales staff were amazing ! They got me best price on vehicle and trade in and made it effortless. Highly recommend. Thank you to Ben Carmona, Ariel Pagan and Michael Drost

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Kveng, thank you for sharing your positive experience and congrats on your new car purchase and thank you for being a part of the Todd Nissan Family. TJ Osgood Owner loyalty Manager

These Long Islander's had the best experience.

These Long Islander's had the best experience. Well worth the trip. The team at Todd Nissan most definitely has our five star recommendation. Our thanks to Ben, Raul, and Michael. We'll be sending more Long Islanders your way

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you again for taking the time to let us know how we did. We hope you have a great day! Thank you for being a part of our family! TJ Osgood Owner loyalty Manager

Had a fantastic experience purchasing a car from Todd

Had a fantastic experience purchasing a car from Todd Nissan of Torrington. The sales rep I worked with, Ben Carmona was awesome. I would highly recommend him to anyone looking to purchase a car. He was very knowledgeable about the car I was looking at. Explained all the features it had, prior to the test drive. I never felt pressured. Their sales manager, Ariel Pagan was terrific also. The paperwork was processed quickly, and he took the time to explain it all. I love my new Maxima❤️

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for being a part off the Todd Nissan family. I am so glad that you had a great experience with Ben and all of our sales Staff. Enjoy your new Maxima Owner loyalty Manager TJ Osgood

What a great car buying experience we had last weekend.

What a great car buying experience we had last weekend. Eric, Mike and John made the whole process simple and easy. Straight honest answers no games and went above and beyond to make us happy and completely satisfied It has been a long long time since I was able to say that about our car buying experiences We traded in our car and bought a new 2024 Altima SL The car is as awesome as the people who sold it to us. IF you are looking for a great car and car buying experience this is the place. We will be back in the near future for another Nissan Thank you again Eric & crew!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Don and Dana, We are happy to have you as a part of our TODD Nissan family! Thank you for the kind words and the 5 -Star review. We appreciate you both. I am sure your daughter will love the color! Thank you again Don. May you drive many miles and have many smiles in your new Altima! Eric Campbell General Manager

Process was smooth and within about 4 hours I was driving

Process was smooth and within about 4 hours I was driving away in my new car! Never imagined I’d own an orange car, how fun! Michael was the absolute best to end out my transaction!! I had to stop back a couple days later to resign a paper and they gave my 2 children a bag full of chips, making them feel as if they hit the chip lottery. So thoughtful, the kids were talking about it for days!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Molly, Thank you for the 5-Star review and the kind comments. We are delighted to have you as a part of our TODD family. We are also glad to have made the experience memorable for your children. May you and the family have many smiles in your new car. Thank you again. Eric Campbell General Manager