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Todd Nissan of Torrington

(216 reviews)
Sales hours:
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Sales Service
Monday 9:00am–7:00pm 8:00am–5:00pm
Tuesday 9:00am–7:00pm 8:00am–5:00pm
Wednesday 9:00am–7:00pm 8:00am–5:00pm
Thursday 9:00am–7:00pm 8:00am–5:00pm
Friday 9:00am–5:00pm 8:00am–5:00pm
Saturday 9:00am–5:00pm 8:00am–12:00pm
Sunday Closed Closed
New (860) 294-0781 (860) 294-0781
Used (860) 294-0778 (860) 294-0778
Service (860) 294-0793 (860) 294-0793

Reviews

(216 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Todd Nissan of Torrington from DealerRater.

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I was very pleased with the salesman that helped me with

I was very pleased with the salesman that helped me with my transaction in purchasing a new car. He was patient, understanding and help me get through all of that in a timely fashion. Very satisfied customer.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Evie it was our pleasure to help you into your 2024 Nissan Rogue. We are so happy for you. Thank you for the 5 star review we truly appreciate you. Thank you for your continued loyalty with Nissan. Eric Campbell General Manager

Awesome place!

Awesome place! I highly recommend it. Todd Nissan is the best!! And the staff, friendly, and professional.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Yolanda, Thank you for your continued loyalty to us over the years! I was honored to assist you with the vehicle you deserve personally, May you have many miles and many smiles in your new 2024 Nissan Altima Premium package!!! It is such a fun car. Thank you again we are proud to have you as a part of our TODD Nissan family. Eric Campbell General Manager

Ben was the best car salesman my family has ever worked

Ben was the best car salesman my family has ever worked with! Ben went out of his way for us with our car insurance problem, that was unreal but he stayed the course and filled out an application for an entirely new company. I honestly can’t say I have ever had a salesperson be so helpful and kind, honestly wanting to help whether he got the sale or not. I’m not the easiest person to deal with but I gotta say he did. Thank you Nissan for having such an awesome person at the dealership.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the kind words about Ben. Here at TODD Nissan, we do our best to treat everyone with the respect they deserve. Thank you for your continued loyalty to us. May you drive many miles and have many smiles in your new Kicks. Eric Campbell General Manager

Eric is amazing!

Eric is amazing! I was in a car I didn’t love and he made it work so I could get back into a Murano which is my absolute favorite! Highly recommend Eric and Todd Nissan!!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the review, we are so happy for you that Eric was able to get you back into your Favorite car a Nissan Murano. Thank you for being a part of our family. Enjoy the ride!!! TJ Osgood Owner loyalty Manager

John was fantastic in working through some of the more

John was fantastic in working through some of the more difficult parts of getting a car like car insurance bumps. He gave me the best deal possible with financing and was fully transparent about the process and why the rates were what they were. Michael had a ton of energy at the end of the process and was able to get through the paperwork speedily without withholding important information. We were tired by that point so it was very welcome. Even though I was new to Connecticut and not in the DMV, they found a way for me to move forward and then personally screwed on my new plates the next week. If every car dealership were like this one, they wouldn't have such a bad rep! Fantastic experience through and through.

Rating breakdown (out of 5):
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  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the outstanding review and the kind words about Michael and john. We welcome you to the Todd Nissan family and CT. TJ Osgood Owner loyalty manager

Buying a car can be a real hassle but not here.

Buying a car can be a real hassle but not here. Thank you all for your help and we love our new car!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you Phyllis and David for your recent purchase. We are so happy to have you as a part of our loyal TODD family. May you have many miles and many smiles in your new 2024 Rogue! Eric Campbell General Manager

Eric was fantastic in helping me purchase my new

Eric was fantastic in helping me purchase my new Pathfinder. I highly recommend him to anyone in the market for a vehicle. He is professional, helpful and easy to talk to. He treats you like family. John my salesman and Michael the finance manager were also great. Highly recommend Eric Campbell.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the kind words and the 5-STAR review. You are a part of the family and I am honored to have assisted you with your purchase. May you drive many miles and have many smiles in your new Pathfinder! Thank you for your loyalty. Eric Campbell General Manager

Great people to work with.

Great people to work with. Was a wonderful experience purchasing my first new vehicle! Big thank you to everyone involved in the process

Rating breakdown (out of 5):
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  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Kendra thank you for choosing TODD Nissan to purchase your new Murano. The pleasure was all ours. We can not wait until we get to see your pups! May you all have many miles and many smiles in your new vehicle. Thank you again for being a part of our Nissan family. Eric Campbell General Manager

The staff is professional and kind.

The staff is professional and kind. They care about you n they make it a personal and exciting experience. This is why I return to them for my leases.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Laurie you and Ray are a part of our family here at TODD Nissan. I personally appreciate you both as well as the loyalty over the many years and many cars leased between you and all of your family. Thank you! May you drive many miles and have many smiles in your new Altima. Eric Campbell General Manager

Help was great,excellent work the workers like Benjamin

Help was great,excellent work the workers like Benjamin and Ariel were the best help

Rating breakdown (out of 5):
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  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the five-star review. Ariel and Ben will always work tirelessly to make sure you have the best experience. Welcome to the Todd Nissan family!!! Owner loyalty manger TJ Osgood