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Genesis of Englewood

(904 reviews)
Sales hours: 9:00am to 7:00pm
Service hours: 8:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 8:00am–6:00pm
Tuesday 9:00am–7:00pm 8:00am–6:00pm
Wednesday 9:00am–7:00pm 8:00am–6:00pm
Thursday 9:00am–7:00pm 8:00am–6:00pm
Friday 9:00am–6:00pm 8:00am–6:00pm
Saturday 9:00am–5:00pm Closed
Sunday Closed Closed
2025 state dealer award
View 2 awards
2025 state dealer award
2025 consumer dealer award
New (201) 905-7780 (201) 905-7780
Used (201) 335-6532 (201) 335-6532
Service (201) 971-9875 (201) 971-9875

Reviews

(904 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Genesis of Englewood from DealerRater.

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Clean, friendly, efficient, courteous.

Clean, friendly, efficient, courteous. I wish I had bought from them rather than the terrible dealer I used.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Kelly McNichol is an amazing service manager, with

Kelly McNichol is an amazing service manager, with extensive experience serving customers in the luxury automotive space. She is friendly, timely, and very professional in her work and communications. Genesis has a bright future with dealerships like Genesis of Englewood and service leaders like Kelly. Thank you for providing me with such a wonderful experience.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

team is well oiled machine eager to make the customer

team is well oiled machine eager to make the customer happy. I would recommend them.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Excellent service They did they were supposed to

Excellent service They did they were supposed to do Pleasant and professional I would recommend them

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Dealership treated us very well.

Dealership treated us very well. Jon Paul was awesome. He was patient, answered all our questions and was very accessible.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

The dealership was prompt and efficient.

The dealership was prompt and efficient. Everyone I dealt with was professional and friendly. Everything was timed well, with my car being ready earlier than anticipated.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Paul is a great person.

Paul is a great person. I enjoyed being his costumer. Thank you so so much!

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

All the staff were very helpful, but I would like to

All the staff were very helpful, but I would like to sincerely thank Mr. Paul in particular. Despite my endless questions- which might have been bothersome-he never showed the slightest sign of annoyance and always responded with patience and professionalism. I truly appreciate his dedication and kindness.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Everyone I talked to was very friendly.

Everyone I talked to was very friendly. John explained the process well and helped understand the schedule and time table of my recall process

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

John was super insightful and helpful.

John was super insightful and helpful. Would work with him again and recommend for others

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.