Reviews
Bought a new genesis at the dealership.
Bought a new genesis at the dealership. The smoothest and least stressful experience while buying a car. Joanne, Rich and Jeff couldn’t have been more nice. Great people even better experience. Would highly recommend getting a car from Benzel Busch!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Very professional I would recommend Genesis of Englewood
Very professional I would recommend Genesis of Englewood to any new customer for satisfaction guaranteed
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
John is always polite, attentive and conscious of my
John is always polite, attentive and conscious of my time. He even greets me at the door sometimes.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Way too expensive.
Way too expensive. Should have explained more what was included in the price to my son.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
I loved my experience at this dealership location.
I loved my experience at this dealership location. It was well run and organized. There was someone to greet me and connect me with someone right away. I worked with Ryan, who made the experience such a pleasure.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We had a great experience at Genesis of Englewood.
We had a great experience at Genesis of Englewood. The entire staff was welcoming and helped us find the vehicle we wanted.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
.A more spacious and comfortable customer waiting lounge
.A more spacious and comfortable customer waiting lounge is needed. More loaner cars should be available.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Great job.
Great job. Quick turnaround. Loaner car provided with no problem. Highly recommend the service and team.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Ver poor communication skills Unless I chased them nobody
Ver poor communication skills Unless I chased them nobody gets back to you and, when you you wait too long and get people who are uninformed about the status of your vehicle. Lastly the vehicle was return with black spots on my light leather driver's seat probably a mechanic who did not bother to cover the seat
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
Ver poor communication skills Unless I chased them nobody
Ver poor communication skills Unless I chased them nobody gets back to you and, when you you wait too long and get people who are uninformed about the status of your vehicle. Lastly the vehicle was return with black spots on my light leather driver's seat probably a mechanic who did not bother to cover the seat
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair