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Genesis of Englewood

(904 reviews)
Sales hours: 9:00am to 7:00pm
Service hours: 8:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 8:00am–6:00pm
Tuesday 9:00am–7:00pm 8:00am–6:00pm
Wednesday 9:00am–7:00pm 8:00am–6:00pm
Thursday 9:00am–7:00pm 8:00am–6:00pm
Friday 9:00am–6:00pm 8:00am–6:00pm
Saturday 9:00am–5:00pm Closed
Sunday Closed Closed
2025 state dealer award
View 2 awards
2025 state dealer award
2025 consumer dealer award
New (201) 905-7780 (201) 905-7780
Used (201) 335-6532 (201) 335-6532
Service (201) 971-9875 (201) 971-9875

Reviews

(904 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Genesis of Englewood from DealerRater.

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Bought a new genesis at the dealership.

Bought a new genesis at the dealership. The smoothest and least stressful experience while buying a car. Joanne, Rich and Jeff couldn’t have been more nice. Great people even better experience. Would highly recommend getting a car from Benzel Busch!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Very professional I would recommend Genesis of Englewood

Very professional I would recommend Genesis of Englewood to any new customer for satisfaction guaranteed

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

John is always polite, attentive and conscious of my

John is always polite, attentive and conscious of my time. He even greets me at the door sometimes.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Way too expensive.

Way too expensive. Should have explained more what was included in the price to my son.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I loved my experience at this dealership location.

I loved my experience at this dealership location. It was well run and organized. There was someone to greet me and connect me with someone right away. I worked with Ryan, who made the experience such a pleasure.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

We had a great experience at Genesis of Englewood.

We had a great experience at Genesis of Englewood. The entire staff was welcoming and helped us find the vehicle we wanted.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

.A more spacious and comfortable customer waiting lounge

.A more spacious and comfortable customer waiting lounge is needed. More loaner cars should be available.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Great job.

Great job. Quick turnaround. Loaner car provided with no problem. Highly recommend the service and team.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Ver poor communication skills Unless I chased them nobody

Ver poor communication skills Unless I chased them nobody gets back to you and, when you you wait too long and get people who are uninformed about the status of your vehicle. Lastly the vehicle was return with black spots on my light leather driver's seat probably a mechanic who did not bother to cover the seat

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Ver poor communication skills Unless I chased them nobody

Ver poor communication skills Unless I chased them nobody gets back to you and, when you you wait too long and get people who are uninformed about the status of your vehicle. Lastly the vehicle was return with black spots on my light leather driver's seat probably a mechanic who did not bother to cover the seat

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.