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Serra Chrysler Dodge Jeep RAM Lake Orion

(861 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–7:00pm
Tuesday 9:00am–6:00pm 7:00am–6:00pm
Wednesday 9:00am–6:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–6:00pm 7:00am–6:00pm
Saturday 10:00am–3:00pm 8:00am–2:00pm
Sunday Closed Closed
2017 consumer dealer award
View 1 awards
2017 consumer dealer award
New (888) 859-0811 (888) 859-0811
Used (888) 582-2884 (888) 582-2884
Service (888) 236-1784 (888) 236-1784

Reviews

(861 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Serra Chrysler Dodge Jeep RAM Lake Orion from DealerRater.

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Great service and friendly staff

Went in to lease a new vehicle, staff worked with me to accommodate my needs and get me lined up with the perfect vehicle. Very friendly and knowledgeable staff that worked dto make sure I was satisfied with my choice.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Great Service!

I had another great experience working with Roger. He was able to get me into a car that I love. He made the process easy and quick. I’ll always visit Palace Chrysler for future cars.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Happy Retirn Customer

Today was my 5th new vehicle lease from Milosch! They listen to my “wish list” are honest about the vehicles, and appreciate my time and loyalty. Terry Thrushman has been my salesman for the last 2 vehicles and I highly recommend his services!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Good sales team

I bought a new compass from Karri, It was one of the fastest, quickest and easiest deals I've ever done in a dealership. I would definitely go back.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great overall experience

Friendly staff, nice showroom, great selection and will definitely recommend to friends and family. Made buying a new truck quick, easy, organized and stress free.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Happy returning customer

Ken is amazing this is the 3rd car I have leased from him. I love my new compass. He made the the process easy and fast.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Great service

Great customer service! George was wonderful to work with and he was able to get the car I wanted at my price!! Highly recommend this dealership and salesperson.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

" It was fun to buy a car"

George was very personal and knowledgeable. He followed up and walked us through our options to purchase or lease, the term and the model that best met our needs. I would recommend George to friends and family.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

A Great Deal from a Great Store

They took care of me and gave me a great vehicle at a great price. I will continue to lease from Terry and Milosch's Palace.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great Experience

I have purchased a number of cars through Milosch over the years. They are always friendly and willing to meet all of my needs. Ken Spence is fantastic, and always makes my car buying process as simple and quick as possible.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.