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Easterns Automotive Group of West Baltimore

(69 reviews)
Sales hours: 10:00am to 8:00pm
View all hours
Sales
Monday 10:00am–8:00pm
Tuesday 10:00am–8:00pm
Wednesday 10:00am–8:00pm
Thursday 10:00am–8:00pm
Friday 10:00am–8:00pm
Saturday 9:00am–8:00pm
Sunday 11:00am–5:00pm
(866) 398-0684 (866) 398-0684

Reviews

(69 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Easterns Automotive Group of West Baltimore from DealerRater.

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We had a great time with Aris tonight.

We had a great time with Aris tonight. Thank you for everything! 100% recommend him!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

I didn’t know what to expect when I first stopped in to

I didn’t know what to expect when I first stopped in to this place. I was treated like family and I got a great deal and excellent customer service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Great service, friendly and very helpful.

Great service, friendly and very helpful. Will recommend to anyone for great service. Willing to help find the right deal

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Mr Bulter is a very good salesman and I am happy for

Mr Bulter is a very good salesman and I am happy for meeting him thank you Mr Bulter

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

My experience was maybe One of the best if not the best

My experience was maybe One of the best if not the best experience I’ve had with any dealership. My sales person was amazing the customer service was great and they have a pretty good management team!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

I came in with a plan and the team at Easterns made sure

I came in with a plan and the team at Easterns made sure I left the dealership happy. Special thanks to William, Isa and Mike for making a team effort to ensure my plan was executed.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Very professional salesperson and an excellent place when

Very professional salesperson and an excellent place when you are looking for a reliable vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you, sir! I truly appreciate the kind comments. Thank you, again for the opportunity to serve you.

Cortez did an outstanding job throughout the car-buying

Cortez did an outstanding job throughout the car-buying process. He not only helped me secure the deal, but he also ensured that I drove away in the car I truly wanted. His patience and extensive knowledge made the experience enjoyable and stress-free. I highly recommend Cortez to anyone in the market for a vehicle. I'm incredibly grateful for his support and guidance at Easterns.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

He was very knowledgeable and had very quick service.

He was very knowledgeable and had very quick service. He had a very pleasant demeanor.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Professional!

Professional! C.Mitchell exemplifies what a sales rep should be in an establishment of a car business. Knowledgeable, went above and beyond.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.