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Johnson Auto of Laramie

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (42 reviews)
Sales hours: 9:00am to 5:00pm
Service hours: 9:00am to 4:00pm
View all hours
Sales Service
Monday 8:30am–6:00pm 8:00am–5:00pm
Tuesday 8:30am–6:00pm 8:00am–5:00pm
Wednesday 8:30am–6:00pm 8:00am–5:00pm
Thursday 8:30am–6:00pm 8:00am–5:00pm
Friday 8:30am–6:00pm 8:00am–5:00pm
Saturday 9:00am–5:00pm 9:00am–4:00pm
Sunday Closed Closed
New (888) 342-8813 (888) 342-8813
Used (888) 593-1023 (888) 593-1023
Service (855) 918-6525 (855) 918-6525

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (42 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Johnson Auto of Laramie from DealerRater.

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Excellent and friendly customer service

When I purchased my 2018 RAM it was a fast and friendly experience start to finish. They went above and beyond what they had to do !

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the amazing review! We are happy to know that your car-buying experience exceeded your expectations. Let us know if there is anything else we can help you with. Congrats on your 2018 Ram and we look forward to your next visit!

Good service

Friendly team that works to make it a great experience for their customers. I had a warranty part that needed replaced and they helped get it done on time.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the great review! We will always be here to guarantee an excellent experience for all of our guests. Let us know if there is anything else we can help you with. We look forward to your next visit!

Excellent experience with the repair of my Ram Diesel truck

I had a great experience with the repair of my 2017 Ram Diesel truck. I was seen immediately, they were quick to diagnose, gave me a vehicle to use, repaired it quickly, communicated regularly, and even washed my vehicle. Excellent!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to leave us a positive review and rating! We are happy to know that you had an excellent experience with us and that Lorenzo was great! It is also wonderful that your service visit went well and that our team was communicative, quick, and helpful. We hope that you will continue to visit us in the near future! Have a good day!

Very happy

Very knowledgeable staff, and the application process was very fast. I walked out with a brand new truck as they said I would. Nice experience, I'd go here to get another vehicle for sure

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello, Thank you very much for the great review. We pride ourselves in customer service and always appreciate when our customers let us know what an amazing job our team is doing. Your 5-star rating means a lot and please let us know if there's anything else that we can help you with. Enjoy your new truck!

Relationships

We really like this dealership and travel from colorado to deal with them. We purchased a Jeep Grand Cherokee and were pleased in our experience with Luke Burgess in sales and the dealership owner, Josh. We returned yesterday for a service visit, and they more than took care of us. We had our date mixed up and they worked us in right away anyway and took care of all our needs as well as a recall item. They shuttled us to/from a breakfast cafe during our brief wait. They make you feel very welcome and deliver on their follow ups.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your five-star review! It is our pleasure to take good care of you, and we look forward to the next opportunity to serve you again!

Recall Items...

I live in Cheyenne WY and drive to Laramie to get my service on, so far 4 recall. Snowy Range Dodge service department as always work with me on getting me in for service in a very timely manor. They work with me as far as timing, service, explanations, and if they don't know they find out and tell me instead of BSing me. I think I like that the most. They go that extra step to make your visit for any reason warm, comfortable, friendly and for me most important honest. They never try to sell me something I don't need and if there is something I do need they have always taken care of it. When I was schedule for an appointment and the Tech was running a few minutes late, the service department had my truck washed... now that's service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the five-star review! We are so glad to hear that we are worth the drive, and that the team has always gone out of their way to take good care of you and your vehicles. We look forward to continuing our relationship in the future with you!

Buying experience

I am very pleased with my experience. They worked very hard to make us happy. We are loving our new Jeep Renegade Thank you Snowy Range

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

No problem! We are so delighted to hear we made you leave our dealership satisfied and happy. Have fun in your new Jeep!

Best Dealership I Have Ever Been To

I was on a road-trip in my Challenger visiting Wyoming and needed an oil change, stopped in and they fit me in for an oil change before I had to leave Laramie. I arrived early and they had my car done before my appointment was supposed to start. Everyone from the service department, salesman I visited with and the pretty lady that visited with me in the waiting room were all very friendly and helpful. The place was clean, bottled water while you waited and they had brochures of new vehicles which few dealerships have anymore. Much better than any dealership in my hometown

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hello, It's so great to read such a wonderful review. We are glad you stopped by and we hope to see you on your next road-trip. The 5-stars is much appreciated and we'll be sure to let the team know about your feedback. Thank you.

5 Star Rating - to the Service Department!

A big shout out to Chris in the Service Department! On our way home from Colorado we had tire blow and Chris and his team squeezed us in to get it fixed ASAP so we could get back on the road to Minnesota. Thanks so much!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We appreciate the review of your experience with our service team. We value your feedback and are so happy to hear you had an excellent experience with us. Happy Driving!

A+ to Mack and the Jeep dealership

I enjoyed my experience with Mack and the dealership. The vehicle is very nice and was rhe cheapest iin Laramie for its class.. I will go back there For my next vehicle (2014 Ford Escape). I would rate Mack as the best salesman I have ever worked with. Justin Ballard

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for reviewing us! It was a pleasure working with you as well. Come back and see us anytime!