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Napleton Lincoln of Schaumburg

(669 reviews)
Sales hours:
Service hours:
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Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–7:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday Closed Closed
New (877) 807-6695 (877) 807-6695
Used (888) 481-1293 (888) 481-1293
Service (866) 774-1426 (866) 774-1426

Reviews

(669 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Napleton Lincoln of Schaumburg from DealerRater.

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They picked up my vehicle from work, serviced it, and...

They picked up my vehicle from work, serviced it, and retuned it promptly with no issues. The service was courteous and professional. Will return again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Love the selection offered prices are competitive wasn't...

Love the selection offered prices are competitive wasn't comfortable when we were finishing sale. Hidden cost that wasn't revealed had to ask. Really

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Great service very pleased and everyone was very...

Great service very pleased and everyone was very friendly . I did not have to wait too long for my car to be serviced. Thanks everyone

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

I was very please with my service experience...

I was very please with my service experience yesterday. Everyone was very courteous and efficient. I was graciously taken for a short shopping excursion and picked up when my car was done. The gentleman taking me was pleasant and kind.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Dennis Voice was an awesome Brand Champion to work with!...

Dennis Voice was an awesome Brand Champion to work with! We also thought the finance manager was fantastic. Just suggest having only one person as contact would be improvement between email, calls and text. We would be returning customers. Love the car!

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 3.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

The entire process was seamless. From receiving the...

The entire process was seamless. From receiving the internet price, to the test drive, and to the payment. Every one at Schaumburg Lincoln was professional, courteous and friendly. I would recommend anyone interested in a Lincoln, to give them a visit.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I am 54 years old and have purchased several vehicles I...

I am 54 years old and have purchased several vehicles I have never been so impressed with Bob Rohrman dealership everyone there was absolutely top-notch treated with respect totally wonderful experience would recommend them to anyone !!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

The people I worked with were pleasant and helpful. The...

The people I worked with were pleasant and helpful. The deal was easy to make. If I were in need of a car in the future, I would not hesitate to return.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

thank you, guys, I was satisfied with the service. on...

thank you, guys, I was satisfied with the service. on time, friendly, comfortable waiting room. gracias, thank you, thank you, I don't know what else to say to come up with 25 words,

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I had an issue with the splash pad hanging and Vince was...

I had an issue with the splash pad hanging and Vince was friendly and professional and took care of the issue. Was not a long wait even though I showed up without an appointment

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.