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Mark Allen Preowned

(99 reviews)
Sales hours: 9:00am to 6:00pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 9:00am–6:00pm 8:00am–5:00pm
Tuesday 9:00am–6:00pm 8:00am–5:00pm
Wednesday 9:00am–6:00pm 8:00am–5:00pm
Thursday 9:00am–6:00pm 8:00am–5:00pm
Friday 9:00am–6:00pm 8:00am–5:00pm
Saturday 9:00am–6:00pm Closed
Sunday Closed Closed
(888) 717-0067 (888) 717-0067

Reviews

(99 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Mark Allen Preowned from DealerRater.

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Lloydetta was super easy to work with!

Lloydetta was super easy to work with! She’s very personable and actually seems to care about you instead of just making the sale. Tony (the finance guy) was also great to work with - I was done with the whole car buying process in less than an hour! I couldn’t have asked for a smoother, more seamless process than I had with Mark Allen!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

We sincerely appreciate your business and your valuable feedback. Your satisfaction is what we strive for and we can’t wait to welcome you back.

They stayed open late as we drove from 100 miles away to

They stayed open late as we drove from 100 miles away to test drive the car. We ended up buying it! Great people to work with, no nonsense, upfront and professional. James Hoppe is the best car salesman I’ve dealt with in many years. Honest guy and knew his stuff. Easy purchase, friendly and professional people, highly recommend these guys if you’re looking for a pre-owned vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

We are honored by your wonderful review. Your satisfaction is our ultimate goal, and we are thrilled that we hit the mark for you. Come back and see us!

Highly recommended James and the dealership.

Highly recommended James and the dealership. Hassle free and no pressure. A good experience. Will probably go back in the future.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you so much for taking the time to review us. Your satisfaction is our top priority, and we look forward to serving you again in the future.

Got me right in and kept me updated.

Got me right in and kept me updated. Easy process Professional Polite Positive Helpful Truthful

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

They were very good to deal with and low pressure.

They were very good to deal with and low pressure. I feel like I got a very fair deal and enjoyed the experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to leave us a review. We are thrilled to hear that you loved your experience with us. Your kind words mean a lot to our team!

Easy to schedule an appointment.

Easy to schedule an appointment. When I drop my car off, Tom's always out there quickly. My services always get done in a timely manner. It's easy to pay for my car and check out and leave.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Fast, quick and extremely easy and love the options Fast,

Fast, quick and extremely easy and love the options Fast, quick and extremely easy and loved the options and the attention to detail everything was perfect treated like a true friend

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

We are so grateful for your kind words and 5-star rating with Cody! Our team works hard to ensure every customer has a memorable experience.

Fast, fair, friendly.

Fast, fair, friendly. Easy I was in and out in less than two hours. Left happy

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

They were friendly and knowledgeable They were helpful

They were friendly and knowledgeable They were helpful and my grand daughter loves the vehicle

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Friendly, helpful, easy to work with.

Friendly, helpful, easy to work with. Love the $3,000 minimum on the trade in.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thanks for giving James a 5-star rating! We're really happy you had a great experience with our trade-in process. Your positive feedback means a lot to us and encourages us to keep providing top-notch service to all our customers at Mark Allen Preowned Auto Sales. We appreciate you taking the time to share your thoughts!