Reviews
Scheduled oil change and tire rotation. Took less than an hour. Awesome service Great place
Scheduled oil change and tire rotation. Took less than an hour. Awesome service Great place
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Good service and was finished quickly I was pleased with my experience No complaints Thanks
Good service and was finished quickly I was pleased with my experience No complaints Thanks
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Scott is always professional and I can get in and out will not being there all day
Scott is always professional and I can get in and out will not being there all day
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Chris was good to work with. Fair pricing and reasonably quick with the paperwork. Would recommend.
Chris was good to work with. Fair pricing and reasonably quick with the paperwork. Would recommend.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Quick and efficient got me within my price range and was attentive Hardworking and very respectful and professional
Quick and efficient got me within my price range and was attentive Hardworking and very respectful and professional
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Brian was extremely patient with me as I viewed several trucks on the lot. The financing staff made was very explicit on every form.
Brian was extremely patient with me as I viewed several trucks on the lot. The financing staff made was very explicit on every form.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Mr. Carper, Thank you for the kind words! We’re glad Brian provided a patient and helpful experience while you explored several trucks on the lot. We’re also happy to hear our financing team clearly explained each form and made the process easy to understand. We appreciate your business and hope you enjoy your new truck!
Great Car Buying Experience !!!!! No Pressure Lloydetta Was great. and Tony the finance guy was awesome to work with.
Great Car Buying Experience !!!!! No Pressure Lloydetta Was great. and Tony the finance guy was awesome to work with.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Bob, Thank you so much for the great review! We’re thrilled to hear you had a no-pressure car buying experience. Lloydetta and Tony will be happy to know they made the process smooth and enjoyable for you. We truly appreciate your business and hope you enjoy your new vehicle!
James was a great sales person helped us every step of the way. He came from the preowned car store all the way to Collinsville to help us shop for a vehicle from Mark Alan‘s online inventory. However, the Collinsville detail shop really did not do a very good job. Lots of spray left on several things not done. I’ve seen their work. It’s usually better. This was not one of their better detail jobs. My wife and I have high standards for Mark Alan Chevrolet. after our first experience five years ago, I would still recommend this dealership to anyone looking for a new Chevy GMC or Buick or a preowned vehicle.
James was a great sales person helped us every step of the way. He came from the preowned car store all the way to Collinsville to help us shop for a vehicle from Mark Alan‘s online inventory. However, the Collinsville detail shop really did not do a very good job. Lots of spray left on several things not done. I’ve seen their work. It’s usually better. This was not one of their better detail jobs. My wife and I have high standards for Mark Alan Chevrolet. after our first experience five years ago, I would still recommend this dealership to anyone looking for a new Chevy GMC or Buick or a preowned vehicle.
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- Overall experience
- 3.0
- Does recommend this dealer
- Shopped for a used car
Thank you for taking the time to share your experience and for your continued trust in Mark Allen GMC & Chevrolet over the past five years. We’re glad to hear James provided excellent service and went the extra mile to help you and your wife find the right vehicle from our inventory. We’ll be sure to share your kind words with him. We also appreciate your honest feedback regarding the detail work in Collinsville. We strive to meet the high standards our customers expect, and it’s clear we missed the mark during this visit. Your comments will be shared with our detail team so we can improve and ensure better consistency moving forward. Thank you again for your recommendation and for giving us the opportunity to earn your business. We truly appreciate you both and hope you enjoy your new vehicle.
I had a wonderful experience and I am thankful for Mark Allen and all of the wonderful employees who work there.
I had a wonderful experience and I am thankful for Mark Allen and all of the wonderful employees who work there.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Easy and fast Everyone was super knowledgeable and the test drive and the deal too just over an hour.
Easy and fast Everyone was super knowledgeable and the test drive and the deal too just over an hour.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair