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Mark Allen Preowned

(99 reviews)
Sales hours: 9:00am to 6:00pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 9:00am–6:00pm 8:00am–5:00pm
Tuesday 9:00am–6:00pm 8:00am–5:00pm
Wednesday 9:00am–6:00pm 8:00am–5:00pm
Thursday 9:00am–6:00pm 8:00am–5:00pm
Friday 9:00am–6:00pm 8:00am–5:00pm
Saturday 9:00am–6:00pm Closed
Sunday Closed Closed
(888) 717-0067 (888) 717-0067

Reviews

(99 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Mark Allen Preowned from DealerRater.

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Wow - just felt like I went through a cattle sale barn .

Wow - just felt like I went through a cattle sale barn ..... not really very much customer service and rushed . The cashier at the service desk was not very customer service oriented

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I had the most amazing experience with both my

I had the most amazing experience with both my salesperson and the dealership starting from two-three weeks before I bought the car. Lloydetta stayed in touch with me by text, letting me know the availability of vehicles I was looking at right up until the day I came to buy. It was a smooth and seamless experience, not at all stressful. I would recommend both Lloydetta Kent and Mark Allen Pre-owned to everyone looking for a car!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to leave us a review. We are thrilled to hear that you loved your experience with Lloydetta. Your kind words mean a lot to our team!

Very prompt Very prompt I was in and out this time.

Very prompt Very prompt I was in and out this time. I barely had time to sit down and I was amazed.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

The receptionist was very nice, the waiting room was

The receptionist was very nice, the waiting room was clean, they asked before they replaced one of the filters. My only issue is that they probably need more servicemen to do regular maintenance.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Excellent Service - Zach Walker was the best sale rep

Excellent Service - Zach Walker was the best sale rep ever & Oscar was very helpful in getting all the final paperwork done. Mark Allen gets the deal done. Thank you ever much, gentleman.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

I have bought 3 vehicles from Mark Allen.

I have bought 3 vehicles from Mark Allen. They are always so easy to deal with. Highly recommend Zach Walker. He is the best salesman!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great product knowledge.

Great product knowledge. Sincere assistance, very efficient Josh was able to put our deal together in a very professional manner.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

I took my car in for a Check Engine Light.

I took my car in for a Check Engine Light. They looked it over and it ended up that the issue was a previous mechanic did not connect everything as it was supposed to be. Scott kept me informed, explained things, gave me options and this service visit did not cost as much as I expected. Wonderful visit! So glad I went to Mark Allen!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great store!

Great store! They have won my business away from a GM store which is closer to home.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Lloydetta was excellent from start to finish.

Lloydetta was excellent from start to finish. Very kind, patient and knowledgeable. Could not have asked for a better buying experience. Highly recommended.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience with us! We are thrilled to hear that you had a great time with Lloydetta. We look forward to welcoming you back again.