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Mark Allen Preowned

(100 reviews)
Sales hours: 9:00am to 6:00pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 9:00am–6:00pm 8:00am–5:00pm
Tuesday 9:00am–6:00pm 8:00am–5:00pm
Wednesday 9:00am–6:00pm 8:00am–5:00pm
Thursday 9:00am–6:00pm 8:00am–5:00pm
Friday 9:00am–6:00pm 8:00am–5:00pm
Saturday 9:00am–6:00pm Closed
Sunday Closed Closed
(888) 717-0067 (888) 717-0067

Reviews

(100 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Mark Allen Preowned from DealerRater.

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Great staff who really care about taking care of their

Great staff who really care about taking care of their customers and listening to what need.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for taking the time to leave us feedback

I thought it took long enough to do a good job.

I thought it took long enough to do a good job. But not too long.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We’re glad that you enjoyed your service. Come back and see us again!!

Fast, helpful, courteous, and patient.

Fast, helpful, courteous, and patient. Overall one of the best car buying experiences when it comes to customer service. I am happy with the car I bought. But full transparency their “car detail” wasn’t very sufficient and they weren’t completely forthcoming of the damages and marks on the vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

They made the process as smooth as possible!

They made the process as smooth as possible! Everyone was so helpful and a special thank you to Lloydetta for all her help!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience with us! We are thrilled to hear that you had a great time working with Lloydetta. Thank you for choosing Mark Allen Preowned and we look forward to serving you again in the future.

I was pleased to know they let me shop at my leisure.

I was pleased to know they let me shop at my leisure. No pressure salesmanship. James took care of us.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We’re really grateful and appreciate you taking the time to share your rating with us.

It was truly a no pressure to buy like traditional car

It was truly a no pressure to buy like traditional car dealerships. I seen this truck on marketplace on Facebook and Tim was was very responsive meaning messaging back and forth and wasn’t able to meet so he had me meet with Cody the following day! I truly was pleased with the overall experience of purchasing the truck! Also met with Brad and Scott the General Managers. I can’t say enough they are truly remarkable dealership to buy used or new vehicles. I highly recommend them if you’re truly looking at buying another vehicle cause they do go beyond to please any customer! Go by and see if anything catches your eye and ask for Timothy or Cody and I’m sure if they aren’t there somebody will be there to give you good customer service!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We appreciate your feedback and are delighted to know you enjoyed our service during your purchase. Your satisfaction is our top priority, and we look forward to serving you again soon.

Consumer response

I will definitely be back for service and regular maintenance! Thanks again I do love the truck I purchased from you guys!

The dealership had a vast array of vehicles to choose

The dealership had a vast array of vehicles to choose from and that was one of the reasons I decided to work with this Dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Everyone was very helpful and our salesman James was

Everyone was very helpful and our salesman James was great. He answered all of our questions and went out of his way to help us.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for taking the time to review us. We will pass this along to James and Tony.

Always helpful and informative when I bring my vehicle in

Always helpful and informative when I bring my vehicle in for service Thom is great

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

James the salesman i worked with was very transparent and

James the salesman i worked with was very transparent and helpful in all questions and concerns i had along with the managers and others

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.