Cadillac of Naperville

Excellent customer service and attention to detail.. thank you again Cadillac of Naperville for my 4th caddy and that’s why I keep coming back

Wonderful customer service by Tom Mack and service department. Always very professional, informative, courteous. Work done in a timely manner. This is the ONLY place I would take my car and where I will buy my next car!!!

Excellent service. Also Had a coupon for a free mini detailing. Didn't expect much more than a wash for free but when I picked up my car I couldn't believe how clean and shiny it looked! Looked brand new again! Everyone went above and beyond including shuttle service to meet my needs.

Thomas helped my wife the other evening when the battery was dead. The next morning the technician worked on it and we had the car back that evening. Brakes were done as well after they looked over the car. Everyone is always helpful and try to get you the best price. Thanks

First they came and picked me up at my house. I was greeted warmly and was in and out with in 30 minutes Thank you

Great group of guys over in Service Dept. Talk to Thomas if need a point of contact. He’s been great to me. They do everything they can.

Great team at Cadillac of Naperville. The entire process was smooth and stress free. All team members involved were well coordinated with high levels of customer service and an obvious goal of customer satisfaction.

Downsizing to a bit smaller car was my intention.The new XT6 seemed like a good fitThanks so much for taking good care of me .

The entire team listened and were determined to make a sale with me, that made it happen! In my years with Cadillac, you guys deserve a bunch of praise for taking care of a guy like me who always demands perfection! By the way, before I agreed to this new lease, I visited a few other dealerships, no one was willing to work with me, let alone present great options, I guess I was not “worth their time!” Anyway, my wife’s lease with Buick is up next July, she would certainly look good in the new XT4. Keep up the great work, it is making a difference!!

Good service and great quality of service and will definitely go back for service again and I will recommend family and friend to go there