Reviews
I took my car in for work done on my transmission. The...
I took my car in for work done on my transmission. The staff was extremely Friendly and service was good and fast. Price was reasonable.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great service
Great service. Everyone was pleasant and courteous. Very good experience. I would definitely recommend this dealer. I wish Cadillac still made the CTS!! Quality service.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great service
We recently had an Oil change and service done to our ESV Escalade. The overall experience was outstanding, great job! We always have great service at Cadillac Of Naperville.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Awesome Customer Care/Customer Service Great Job!!
Blake was my Service provider and he understood what I wanted and provided me with Excellent Customer Service/Care! Cadillac if Naperville has always exceeded my Expectations in anything they have done for me! Thank you to Blake and the Entire team for making me A Very Happy and Satisfied Customer!!!!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Excellent customer service, hassle free, smiles, patient,...
Excellent customer service, hassle free, smiles, patient, caring, a over all good service. Fast completion and I didn’t know I would have my license plate so soon. Thanks....
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Service work
Manny the service advisor went beyond with me in detailing the process of having the recall work done. 5 stars for Manny. He always kept me in the loop.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Service experience at Cadillac of Naperville has always...
Service experience at Cadillac of Naperville has always been positive and courteous. Dealership personnel are friendly and communicative. Service needs have been resolved to my satisfaction.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great Service.
I highly recommend Caddilac of Naperville is the best ever especially all the service advisor are so great and very helpful and my favorite is Mr Thomas, such a great guy very helpful always found him cool I would say he is an asset to Caddilac of Naperville.⭐️⭐️⭐️⭐️⭐️
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Always a pleasant experience at Cadillac of Naperv
From start to end it's a most pleasant and non pressuring experience. I went in for oil change. I was told of other needed repairs. I wasnt made to feel awful or neglectful. I appreciate the empathy and professionalism of everyone at Cadillac of Naperville.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Ana Arredondo
Excellent service they went above and beyond my expectations .... they brought me home because the wheel needed to be repaired and they also brought my car perfectly clean and repaired I love the awesome customer service
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase