Reviews
Samantha s
I bought my 2015 keep wrangler from this store and had a great experience. Everyone was kind, friendly, and worked with you and your schedule as much as possible. My salesman was Dan Saponaro and I talked to his boss Allen Hutchings. Both guys were professional and friendly! I highly recommend. Service was also timely and informative the one time I had to bring my jeep in!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello Samantha, Thank you for sharing your great experience at our Carbone Dodge Chrysler Jeep RAM of Yorkville location. Dan and Allen are definitely top notch to work with. I was going to recommend our Service Department, but it sounds like you've had a good experience with them as well. Thank you again for your purchase! Karen Flynn Internet Manager
Dan is the man!
I've never been a dodge person until I met Dan Saponaro at the dealership. He knew all the safety ratings and statistics against other males and models and really knew his stuff! I'm a bit of a picky person so he didn't stop until he found my 2013 Jeep Compass that was the perfect fit for me! Highly reccomend these guys to anyone in the market!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hello Katie, Thank you for your kind words about your experience with Dan Saponaro from our Carbone Dodge Chrysler Jeep RAM of Yorkville location. Your recommendations are greatly appreciated! Karen Flynn Internet Manager
Paramedic
Truly a seamless and very professional business transaction. I spoke with Daniel Saponaro, he was very attentive and accommodating to what my desires for my next vehicle was to consist of. He had one in mind immediately, we looked at it, and I purchased it. Paperwork went very smooth. Everyone there was friendly and professional. I drove away with my Jeep. I could not have hoped for a better deal. Since then, my jeep has been all through the northeast without an issue!! Thank you Dan and all of he men and women at the Carbone Chrysler Jeep store. It was a pleasure to do business with you.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hello Marc, Thank you for sharing your seamless and professional experience at our Carbone Dodge Chrysler Jeep RAM of Yorkville location. I'll be sure to pass your comments on to Dan. Enjoy the new ride! Karen Flynn Internet Manager
Amazing place to do business
I came into Carbone to purchase a vehicle, Bryan Brockway greeted me and was very pleasant. We sat down I told him my needs and wants and he matched everything I was looking for! I not only recommend Bryan Brockway and Allen Hutchings but the entire staff from sales to financing was a pleasure to work with. If you are in the market for a vehicle go see Bryan Brockway at Carbone Dodge!!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello Bianca, Thank you very much for your kind words and recommendations from your experience at our Carbone Chrysler Dodge Jeep RAM of Yorkville. Our entire team appreciates your comments. We look forward to helping you with all of your vehicle needs. Have a great day! Karen Flynn Internet Manager
A terrific experience
It was a pleasure to work with Bryan Brockaway! He made the entire process trivial, and was willing to make the adjustments I requested to get the deal done. Eric and Keegan were also helpful and friendly. They all made my experience the best it could be with Carbone.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hello Lou, It was great to hear what a terrific experience you had with Bryan, Eric and Keegan at our Carbone Chrysler Dodge Jeep RAM of Yorkville. Customers like you make it easy. Have a great day! Karen Flynn Internet Manager
A terrific experiene
It was a pleasure to work with Bryan Brockaway! He made the entire process trivial, and was willing to make the adjustments I requested to get the deal done. Eric and Keegan were also helpful and friendly. They all made my experience the best it could be with Carbone.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Loving my Jeep!
I needed an upgrade from my 2012 Acadia I purchased and only serviced at Carbone GMC. I wanted a Jeep Grand Cherokee this time, and Sean helped me find just the one I wanted and make my deal. The customer service during and after our transaction were awesome!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hello Laura, Thank you for letting us know how awesome your service was at Carbone Chrysler Dodge Jeep RAM of Yorkville with Sean. He knows it's our customers that got us where we are today. Enjoy your new ride! Karen Flynn Internet Manager
Great experience!
Sean Wilkinson was my sales man, and the only guy I'll go to for cars anymore. Let me tell you, he knows his vehicles. He was polite and honest with me. I didn't get the typical "sales guy run around" from him. The dealership itself was great, it was clean, neat, and warm when I got there. If you're looking for a new or used car, give him a call!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello H&A Fella, Thank you so much for your kind words regarding Sean Wilksinson at our Carbone Dodge Chrysler Jeep RAM of Yorkville. Your recommendations mean a lot to us! Karen Flynn Internet Manager
Great trade in value
Shopped other dealers but the clincher was that Sean got me max value on my trade in. He went to bat for me talking to whoever several times until the trade in value got me to where my payments were lower than every other dealer. Thank you Sean.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Highly recommended
Always very accommodating. The job is always done right the first time! This is our fourth vehicle bought at this dealership in the past two years. We wouldn't go anywhere else for a jeep!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car