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Planet Pre-Owned / Matthews Mitsubishi V

(1,704 reviews)
Sales hours:
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Sales Service
Monday 9:00am–6:00pm 7:30am–5:00pm
Tuesday 9:00am–6:00pm 7:30am–5:00pm
Wednesday 9:00am–6:00pm 7:30am–5:30pm
Thursday 9:00am–6:00pm 7:30am–5:00pm
Friday 9:00am–6:00pm 7:30am–5:00pm
Saturday 9:00am–4:00pm 7:30am–1:00pm
Sunday Closed Closed
2025 state dealer award
View 6 awards
2025 state dealer award 2023 state dealer award 2020 state dealer award
2025 consumer dealer award 2023 consumer dealer award 2020 consumer dealer award
New (607) 304-5280 (607) 304-5280
Used (607) 608-2901 (607) 608-2901
Service (607) 608-2895 (607) 608-2895

Reviews

(1,704 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Planet Pre-Owned / Matthews Mitsubishi V from DealerRater.

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Isaiah B.

Isaiah B. met me at the dealership, my needs were to keep my monthly lease payment within budget, I preferred an SUV either hybrid or gas, bells/whistles not a concern. He found 2 models that fit my needs, I told him I would know which once I sat in them. The rest is history, My family previously owned a rabbit and 2 golfs and 2 Audis (not all at the same time) . If you love to drive, not just mileage , but getting in your car and knowing that your seat is meant to drive in, it is FAHRVERGNUGEN!!!! There were a few bumbs but swiftly taken care of. Isaiah LISTENED to my needs and met the challenge so, important when every dollar counts, appreciate doing business with Matthews.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hello, We’re so glad to hear you had a great experience with Isaiah! Thank you for your business and the great review!

Quick in and out and gave me a bit of discounts.

Quick in and out and gave me a bit of discounts. Labor rate is insane though.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Hello, Thank you for the 5 Star Review and your business!

I like the multi-point inspection.

I like the multi-point inspection. My regular repair garage missed a few things Matthews picked up on. I'm glad they did.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Hello, Thank you for the 5 Star Review and your business!

Tim and Korey were extremely helpful, Tim even stayed

Tim and Korey were extremely helpful, Tim even stayed late one evening to help me. The cashier you have is one of the most rude people I’ve ever run into. She’s terrible. And not just one bad interaction, every single time.

Rating breakdown (out of 5):
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  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello, Thank you for your feedback and review. Our goal is that every Customer leaves satisfied. We’re so glad to hear you had a great experience with Tim and Korey!

Friendly staff, good service, and detailed explanation of

Friendly staff, good service, and detailed explanation of a needed tire repair prior to requested tire rotation.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Hi, Thank you for the 5 Star Review and your business!

staff was friendly service was good the establishment was

staff was friendly service was good the establishment was clean good selection of vehicles was on site

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for the great review and your business!

Matthews was very helpful.

Matthews was very helpful. There was a very wide variety of cars in my budget. They helped me find a car that was in my budget too

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for the great review and your business!

I had very good experiences with the service department.

I had very good experiences with the service department. Members of the service department were engaging and the wait times were reasonable. The waiting area is well-lit and comfortable.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the great review and your business!

All are very efficient and friendly.

All are very efficient and friendly. I am payed attention to, work is amazing 5+stars

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for the great review and your business!

Amazing staff, wonderful service!

Amazing staff, wonderful service! Staff took the time & patience to fulfill my dream car. Definitely will recommend the dealership to everyone.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the great review and your business!