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Matthews Import Center

(897 reviews)
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Sales hours:
Service hours:
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Sales Service
Monday 9:00am–6:00pm 7:30am–5:30pm
Tuesday 9:00am–6:00pm 7:30am–5:30pm
Wednesday 9:00am–6:00pm 7:30am–5:30pm
Thursday 9:00am–6:00pm 7:30am–5:30pm
Friday 9:00am–6:00pm 7:30am–5:30pm
Saturday 9:00am–4:00pm 8:00am–1:00pm
Sunday Closed Closed
2025 consumer dealer award
View 1 awards
2025 consumer dealer award
New (607) 821-3073 (607) 821-3073
Used (607) 304-4972 (607) 304-4972
Service (607) 304-4963 (607) 304-4963

Reviews

(897 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Rich made our buying a car so easy.

Rich made our buying a car so easy. We gave him the make and price range of the car we wanted. He did a wonderful job from beginning to the end.

Rating breakdown (out of 5):
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  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi, We’re so glad to hear you had a great experience with Rich French! Thank you for your business and the great review!

Super friendly, professional and patient!

Super friendly, professional and patient! Dalton worked hard to make the deal and make sure I was well taken care of.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Hi, We’re so glad to hear you had a great experience with Dalton Brown! Thank you for your business and the great review!

The man at the check in counter explained what they were

The man at the check in counter explained what they were going to do and how long it would take. The wait time was half what he told me. Everyone was very courteous and they even sent me a text that I could respond to if I had any questions or needed anything. Top notch service center!!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Hi, Thank you for the 5 Star Review and your business!

Great experience and very happy with my new car.

Great experience and very happy with my new car. Thank You so much everyone! Lee Ann & Jim

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Hi, We’re so glad to hear you had a great experience with us! We appreciate your business and hope you enjoy your new ride!

Mike McNeal and Brad Fisher were extremely helpful,

Mike McNeal and Brad Fisher were extremely helpful, professional and made our car buying experience stress free. I highly recommend them to anyone interested in a vehicle purchase. Love our new Subaru.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Hi, We’re so glad to hear you had a great experience with Mike McNeal and Brad FIsher! Thank you for your business and the great review!

They ALWAYS take good care of us!

They ALWAYS take good care of us! Good communications and people! Recommend them to everyone I know! Bill Kalka is the best sales person ever!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Hi, We’re so glad to hear you had a great experience with Bill Balka! Thank you for your business and the great review!

I received excellent assistance from Tylor.

I received excellent assistance from Tylor. Wheel barring was ordered and was covered under warranty.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, We’re so glad to hear you had a great experience with Tylor! Thank you for your business and the great review!

Works with your needs to find the right car.

Works with your needs to find the right car. They even had one shipped from another location for me. It was perfect.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, We’re so glad to hear you had a great experience with us! We appreciate your business and hope you enjoy your new ride!

I received excellent assistance and information about my

I received excellent assistance and information about my options for buying my Subaru from Bill Allen.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Hi, We’re so glad to hear you had a great experience with Bill Allen! We appreciate your business and hope you enjoy your new ride!

Great in service and quality workmen ship.

Great in service and quality workmen ship. Great value with service and personal. I'll be back for Inspection next month.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, We’re so glad to hear you had a great experience with us! We appreciate your business!