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Matthews Import Center

(897 reviews)
Visit Matthews Import Center
Sales hours: 9:00am to 6:00pm
Service hours: 7:30am to 5:30pm
View all hours
Sales Service
Monday 9:00am–6:00pm 7:30am–5:30pm
Tuesday 9:00am–6:00pm 7:30am–5:30pm
Wednesday 9:00am–6:00pm 7:30am–5:30pm
Thursday 9:00am–6:00pm 7:30am–5:30pm
Friday 9:00am–6:00pm 7:30am–5:30pm
Saturday 9:00am–4:00pm 8:00am–1:00pm
Sunday Closed Closed
2025 consumer dealer award
View 1 awards
2025 consumer dealer award
New (607) 821-3073 (607) 821-3073
Used (607) 304-4972 (607) 304-4972
Service (607) 304-4963 (607) 304-4963

Reviews

(897 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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This is the 5th Subaru I have bought from Mike McNeal at

This is the 5th Subaru I have bought from Mike McNeal at Matthew's Import Center. Best salesman and dealership. No pressure. Caring, compassionate, respectful. I recommend them to everyone.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi, We’re so glad to hear you had a great experience with Mike McNeal! Thank you for your business and the great review!

A very pleasant experience.

A very pleasant experience. Knowledgeable people helping me with every step in n the process. A fine family of associates. Thank you.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, We’re so glad to hear you had a great experience with us! We appreciate your business and hope you enjoy your new ride!

Bill Allen was a pleasure to work with.

Bill Allen was a pleasure to work with. I test drove several vehicles and wasn't pressured. He even met me at another location to test drive a Nissan.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Hello, We’re so glad to hear you had a great experience with Bill Allen! Thank you for your business and the great review!

This was my second auto purchase from the dealership.

This was my second auto purchase from the dealership.I am pleased with the outcome

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Hello, We’re so glad to hear you had a great experience with us! We appreciate your business and hope you enjoy your new ride!

Great buying experience.

Great buying experience. Dalton found the perfect car for me. Car buying made easy. Everything went smooth.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Hi, We’re so glad to hear you had a great experience with Dalton! Thank you for your business and the great review!

The service department is well run and efficient.

The service department is well run and efficient. Jarrod Kvaltine is outstanding in providing excellent customer service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello, We’re so glad to hear you had a great experience with Jarrod Kvaltine! Thank you for your business and the great review!

Great service Reps.

Great service Reps. Fast and thorough Kia Express services. No appointment needed. Excellent waiting area.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Hello, Thank you for the 5 Star Review and your business!

Fast, friendly service.

Fast, friendly service. I didn’t feel pressured and was able to test drive 3 different cars until I decided on my Legacy.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Hello, We’re so glad to hear you had a great experience with us! We appreciate your business and hope you enjoy your new ride!

Great staff who communicated in a timely manner and took

Great staff who communicated in a timely manner and took time to explain the repairs needed.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi, Thank you for the 5 Star Review and your business!

I am very happy with our new Subaru and the great service

I am very happy with our new Subaru and the great service we received. Thank You.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hello, We’re so glad to hear you had a great experience with us! We appreciate your business and hope you enjoy your new ride!