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Matthews Import Center

(897 reviews)
Visit Matthews Import Center
Sales hours: 9:00am to 6:00pm
Service hours: 7:30am to 5:30pm
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Sales Service
Monday 9:00am–6:00pm 7:30am–5:30pm
Tuesday 9:00am–6:00pm 7:30am–5:30pm
Wednesday 9:00am–6:00pm 7:30am–5:30pm
Thursday 9:00am–6:00pm 7:30am–5:30pm
Friday 9:00am–6:00pm 7:30am–5:30pm
Saturday 9:00am–4:00pm 8:00am–1:00pm
Sunday Closed Closed
2025 consumer dealer award
View 1 awards
2025 consumer dealer award
New (607) 821-3073 (607) 821-3073
Used (607) 304-4972 (607) 304-4972
Service (607) 304-4963 (607) 304-4963

Reviews

(897 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Rob Finta is the best salesman we've EVER dealt with.

Rob Finta is the best salesman we've EVER dealt with. He is highly recommended. Thank you, Rob, for putting up with us during your very important and informative tutorials! We are enjoying our new 2024 Subaru Forester Premium!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Hi, We’re so glad to hear you had a great experience with Rob Finta! Thank you for your business and the great review!

I am treated like family here!

I am treated like family here! For the first time I can take my car for service and not worry I will be taken advantage of! It’s a huge relief!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Hi, Thank you for the 5 Star Review and your business!

Bill Allen helped me with all the necessary questions I

Bill Allen helped me with all the necessary questions I had to purchase my brand new car, I would definitely go back and recommend anyone to him.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Hello, We’re so glad to hear you had a great experience with Bill Allen! Thank you for your business and the great review!

Professional, easy to work with, we have been a customer

Professional, easy to work with, we have been a customer for over 25 years and will continue to be.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
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0 people out of 0 found this review helpful.
Dealer response

Hi, Thank you for the 5 Star Review and your business!

Great service, our sales rep was amazing along with the

Great service, our sales rep was amazing along with the finance manager. We are extremely please with the service we received and our new RAM 1500.

Rating breakdown (out of 5):
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  • Overall experience 5.0
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  • Shopped for a used car
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0 people out of 0 found this review helpful.

Lew was wonderful, he explained everything to us and

Lew was wonderful, he explained everything to us and never pressured us to buy. Would come back to buy again. Cole was also wonderful explaining everything to us. Thank you for taking such good care of us.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Hi, We’re so glad to hear you had a great experience with Lew and Cole! Thank you for your business and the great review!

I am very pleased with my car buying experience at

I am very pleased with my car buying experience at Matthews Subaru. Kyle, Cole and Brad were all very helpful. This is my third Subaru purchased at Matthews.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Hi Denise W, We’re so glad to hear you had a great experience with Kyle, Cole, and Brad! Thank you for your business and the great review!

Mike was extremely knowledgable about the whole process.

Mike was extremely knowledgable about the whole process. Very informative without pressuring me into a decision.

Rating breakdown (out of 5):
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  • Overall experience 5.0
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  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Hi, We’re so glad to hear you had a great experience with Mike McNeal! Thank you for your business and the great review!

this was my first visit after leasing my Ascent and

this was my first visit after leasing my Ascent and everything went great. I made an appointment for a Saturday morning and I was in and out in less than an hour. The waiting area was comfortable with plenty of seating and coffee. Very happy with my experience

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
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0 people out of 0 found this review helpful.
Dealer response

Hi, Thank you for the 5 Star Review and your business!

Jamal did a great job of communicating with me while I

Jamal did a great job of communicating with me while I was at the service center.

Rating breakdown (out of 5):
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  • Overall experience 4.0
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0 people out of 0 found this review helpful.
Dealer response

Hi, We’re so glad to hear you had a great experience with Jamal! If there is anything more we can do in the future to ensure your experience is even better, please don’t hesitate to reach out!