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Matthews Import Center

(898 reviews)
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Sales hours:
Service hours:
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Sales Service
Monday 9:00am–6:00pm 7:30am–5:30pm
Tuesday 9:00am–6:00pm 7:30am–5:30pm
Wednesday 9:00am–6:00pm 7:30am–5:30pm
Thursday 9:00am–6:00pm 7:30am–5:30pm
Friday 9:00am–6:00pm 7:30am–5:30pm
Saturday 9:00am–4:00pm 8:00am–1:00pm
Sunday Closed Closed
2025 consumer dealer award
View 1 awards
2025 consumer dealer award
New (607) 821-3073 (607) 821-3073
Used (607) 304-4972 (607) 304-4972
Service (607) 304-4963 (607) 304-4963

Reviews

(898 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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I had a very good experience buying my new car.

I had a very good experience buying my new car. Bill Allen was very imformative and helpful.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Richard French and Cole Sevey provided me with excellent

Richard French and Cole Sevey provided me with excellent service transitioning my lease end into a purchase of the vehicle I had leased. They went above and beyond helping me to finalize all the paperwork and service work (undercoating) and were able to get me on my way home very quickly.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Friendly.

Friendly. The prosses was handled in a professional way. It also was a nice surrounding geared for a dealership. All I am waiting for is my stickers for inspection and registration to come in the mail. Thanks for the experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

As usual it was a great experience.

As usual it was a great experience.Lee Brown was superb as well as evetyone else

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

It was great took me right in found a car quickly and

It was great took me right in found a car quickly and effortlessly. Everyone was so helpful.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for the great review and your business!

Excellent customized service experience geared for 100%

Excellent customized service experience geared for 100% customer satisfaction. I highly recommend this Kia dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the great review and your business!

Absolutely amazing!

Absolutely amazing! Will definitely be back in the future to purchase another vehicle! Bill was amazing and explained everything very well!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the great review and your business!

Great no pressure sale.

Great no pressure sale. Bill is top notch very good at his job. The only problem with the new world of buy cars is the availability of models.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the great review and your business!

Amazing experience start to finish.

Amazing experience start to finish. Highly recommend Mike MacNeal a best salesperson ever!! Love my new car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the great review and your business!

Lee Brown was great to work with.

Lee Brown was great to work with. He made the buying process run so smoothly. He answered all my questions honestly and was very well versed in all Subaru products. He was also very knowledgeable with all the necessary paperwork needed in acquiring a new vehicle. I would highly recommend Matthews Auto. Keep up the great work!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Congratulations on your new ride! We are so glad to hear that Lee took great care of you! We appreciate your business and the great review!