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Matthews Import Center

(898 reviews)
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Sales hours:
Service hours:
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Sales Service
Monday 9:00am–6:00pm 7:30am–5:30pm
Tuesday 9:00am–6:00pm 7:30am–5:30pm
Wednesday 9:00am–6:00pm 7:30am–5:30pm
Thursday 9:00am–6:00pm 7:30am–5:30pm
Friday 9:00am–6:00pm 7:30am–5:30pm
Saturday 9:00am–4:00pm 8:00am–1:00pm
Sunday Closed Closed
2025 consumer dealer award
View 1 awards
2025 consumer dealer award
New (607) 821-3073 (607) 821-3073
Used (607) 304-4972 (607) 304-4972
Service (607) 304-4963 (607) 304-4963

Reviews

(898 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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We couldn’t be happier.

We couldn’t be happier. This dealership went above and beyond all our expectations. Joe Nugent was so knowledgeable and kind. He answered all of our questions professional and directly.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for the great review and your business!

Marissa was polite and professional.

Marissa was polite and professional. She made me feel welcome and answered all my questions.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

We're so glad to hear that Marissa took great care of you! We appreciate your business and the great review!

Had a very good experience with Mathews Kia , the sales

Had a very good experience with Mathews Kia , the sales guy kyle that worked with me was very professional and easy to work with ! He deserves an award

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

We're so glad to hear that Kyle took great care of you! We truly appreciate your business and the great review!

Managers & sales person were very help .

Managers & sales person were very help . full in making my purchase. Had a lot of question & they were answered . I've had good service with Matthews..

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the great review and your business!

Consumer response

Your welcome: Very pleased!!!!!

Our 2012 Kia Sorento needed service for an engine heat up

Our 2012 Kia Sorento needed service for an engine heat up and required ordered parts for repair. The wait time for repair was reasonable and we've had no problems since the repair was done.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing Matthews to service your vehicle! We appreciate the great review!

Matthew's Subaru made purchasing a Subaru an enjoyable

Matthew's Subaru made purchasing a Subaru an enjoyable experience. Bill Allen was knowledgeable and helpful. He spent quite a bit of time searching the inventory for just the right car for me. As soon as he took me out to see the car I knew he was right that was the car for me. I bought it immediately. I did not even test drive it. It is perfect for me. Thank you Bill Allen and the rest of the staff at Matthew's Subaru. I am a very satisfied customer.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

We're so glad to hear you had a great experience with Bill purchasing your Subaru! Thank you for choosing Matthews and enjoy your new ride!

Both site manager and staff are very friendly and

Both site manager and staff are very friendly and honestly. This dealership is my first choice for next new car.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

We'll be happy to help you when you're ready! We truly appreciate your business and the great review!

I use quick lube Always a pleasure They do a great

I use quick lube Always a pleasure They do a great job I will keep bringing my forester to matthews

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing Matthews to service your Forester! We truly appreciate your business and the great review!

Excellent service!

Excellent service! Had an issue with the hydraulic cylinder on my Subaru. I went in to have them remove it so I could close the hatch but they replaced it and the other.one in less than 2 hours.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your business and the great review!

Dalton was a very knowledgeable salesman about the Kia

Dalton was a very knowledgeable salesman about the Kia Sportage we were looking to purchase. He is a pleasant courteous salesman to make a deal with. He demonstrated many of it features for us. We will definitely recommend Dalton and Matthew’s Imports to family and friends. Your program below would only show Subaru Our Kia Sportage SX Prestige we are very happy with it’s ride, looks and Performance!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

We're so glad to hear you had a great experience with Dalton! Thank yo for your business and enjoy your New Sportage!