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Wickstrom Auto Group

(4,367 reviews)
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Sales hours:
Service hours:
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Sales Service
Monday 9:00am–7:00pm 7:30am–6:00pm
Tuesday 9:00am–7:00pm 7:30am–6:00pm
Wednesday 9:00am–7:00pm 7:30am–6:00pm
Thursday 9:00am–7:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 7:30am–3:30pm
Sunday Closed Closed
2025 consumer dealer award
View 9 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award
New (847) 462-7464 (847) 462-7464
Used (847) 416-6836 (847) 416-6836
Service (847) 462-7461 (847) 462-7461

Reviews

(4,367 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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I had a great experience working with Jamie during my

I had a great experience working with Jamie during my visit! He really hooked me up with a great deal on my trade in!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thanks for the shoutout, Kaylin! We're so glad that Jamie could help you out and get you a great deal. Enjoy your new ride! - The Wickstrom Chrysler Jeep Dodge Ram Team

Excellent customer service.

Excellent customer service. My experience was exactly how it should be. AJ made this transaction smooth and easy. I highly recommend Wickstrom.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Highly recommend Woody

Excellent experience Would recommend them to anyone I know The sales person Woody was very professional, and went above and beyond to get us into the right vehicle for our family!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thanks for the recommendation, David! We're glad Woody could provide you with such a professional and above-and-beyond experience. Enjoy your new vehicle, and we hope to see you again in the future at Wickstrom Chrysler Jeep Dodge Ram!

Woody was amazing

Woody was absolutely amazing in helping us find the right car. I had my heart set on one but he was very patient with us while I wanted to try out and discuss other options just to be sure. Incredibly kind hearted and a genuine person, not pushy sales type! He took the time to explain how things worked in the car and made sure we were happy with our choice! Hands down best experience at a car dealership!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Cassie, we're so glad to hear that Woody provided you with such an amazing car-buying experience! We pride ourselves on having a team of patient and genuine salespeople who prioritize your satisfaction. Thank you for choosing Wickstrom Chrysler Jeep Dodge Ram, and enjoy your new car!

Great experience

Had a great experience with their salesman Jamie. He was easy to deal with, no pressure and super accommodating. I highly recommend him and the dealership

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thanks for the recommendation, Sandy! We're glad to hear that Jamie provided you with a great car-buying experience. If you ever need anything else, don't hesitate to reach out. Take care! - The Wickstrom Chrysler Jeep Dodge Ram Team

We recently bought a new Jeep Wagoneer from the Wickstrom

We recently bought a new Jeep Wagoneer from the Wickstrom dealership in Barrington. Working with the local sales person, Don DiPaulo, was a great experience. He helped us to get a great deal on the right vechicle to meet our needs and everything is working out great with our new SUV. I highly recommend going to Wickstrom and ask for Don.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the fantastic review! We're so glad Don could assist you with your purchase and are thrilled to hear you're enjoying your beautiful new Wagoneer. Please don't hesitate to reach out if our Wickstrom Chrysler Jeep Dodge Ram team can be of service to you again in the future!

Woody was great

Our salesperson, Woody was the best. We never felt more taken care of; Woody has great customer skills. As a former customer service worker I look for this. We found the car online, Called Wickstrom and Woody showed us the vehicle that afternoon. We loved it! The process was smooth and easy. We had to find a PNC bank in the area and he helped us find one. Incredible experience!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Becky, thank you so much for the fantastic review! We're delighted to hear that Woody provided you with exceptional customer service and made your car-buying experience smooth and easy. Enjoy your new vehicle, and if there's anything else we can assist you with in the future, please don't hesitate to reach out. Have a wonderful day! - The Wickstrom Chrysler Jeep Dodge Ram Team

Michael Kajdanowski was an amazing help while looking to

Michael Kajdanowski was an amazing help while looking to buy a new car. He is very prompt in answering questions even outside of business hours!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Michael Kajdanowski did a great job helping my husband

Michael Kajdanowski did a great job helping my husband and I evaluate both the Ford F-150 and Bronco Sport. He was very responsive with communication and had great product knowledge. The follow-up was timely, but not too much! It was great to deal with a professional with great product knowledge. We would definitely use him again in the future. I am also a huge fan of Wickstrom after years of hearing how much they do for people in need (most recently a close friend who passed away from ALS). Keep up the great work!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

We have purchased several vehicles from Wickstrom

We have purchased several vehicles from Wickstrom previously. Recently, we talked to A J Soderholm that we were interested in a Bronco Sport. He found the Bronco Sport that we really liked. We had a great sales experience. He set up the Ford Pass for us and went over the vehicle features with us. He even checked with us to make sure everything was fine.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.