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Hoselton AutoMall

(518 reviews)
Visit Hoselton AutoMall
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:00am–6:00pm
Tuesday 9:00am–7:00pm 7:00am–6:00pm
Wednesday 9:00am–7:00pm 7:00am–6:00pm
Thursday 9:00am–7:00pm 7:00am–6:00pm
Friday 9:00am–6:00pm 7:00am–6:00pm
Saturday 9:00am–5:00pm 7:00am–4:00pm
Sunday Closed Closed
New (585) 617-0530 (585) 617-0530
Used (585) 617-0542 (585) 617-0542
Service (585) 598-9203 (585) 598-9203

Reviews

(518 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Good experience

Partha was helpful and tried to help us reach a good deal. I enjoy the car I have and would think of going back if needed in the future

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the wonderful review! We're so happy to hear Partha was able to help you find a great vehicle!

Bill Hallman makes it so easy to lease another vehicle.

Bill makes it a very comfortable experience to lease a vehicle. He has researched all the incentives and rebates for the vehicle and also has a test drive vehicle waiting for you. Bill is a class act and a very grateful sales rep for Hoselton.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the 5-star review and kind words! Bill is a great asset to the Hoselton team!

car buying

This is a pleasant, no pressure dealership, with informed low pressure atmosphere, good inventory, I have purchased other autos from the dealership and would go back

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the 5-star review!

Over the moon happy with my new car!!

We just went to Hoselton's to look around and decided to do a test drive...next thing you know we are talking finance and bingo...we have a new car!! Great experience all around. Thank you!! I love my new car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi mac72! We are so happy to hear you love your new vehicle! Thank you for choosing Hoselton!

Super customer service team

We contacted Hoselton after going online to find a 2018 Nissan Murano Platinum. We thought we had the car, put down a deposit, arranged for when to take possession, etc. only to find out that that vehicle had already been sold. The manager of the used care division and our sales agent couldn't have been more concerned about the mix up and worked for a week to find a comparable car. They found us a beauty. We had not been Hoselton customers so they were not seeing us as "customers" already. But after this, we will absolutely be Hoselton customers and have told family and friends about this great experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.
Dealer response

Thank you for the wonderful review! Thank you for being patient with us and allowing us to make the situation right!

DIrish

Salesperson Karen Jacob was exceptional in all facets of the transaction. She is one of your best! Sales Manager Conor Dwyer was also excellent to work with. He made a very fair deal with me for the car I bought.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Very Happy

Left with a brand new 2019 Camry SE. VERY HAPPY! Now I'm finding reasons just to drive around. I love this car. Very satisfied with Hoselton.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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New Car

They make car buying so easy! The deal was hassle free and honest. This is an outstanding dealership. We have been doing business with them for years!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Excellent Friendly experience from start to finish!!

Excellent Friendly experience from EVERYONE we met, from the moment we walked in the door to delivery of the vehicle. Mike, Zack, and Brian thank you very much. Brian Stapleton our salesman was low key but very helpful ---would recommend them again and again, this was our 9th car from Hoselton..

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the great review and recommending Hoselton!

Looking at. Mazda Miata

Myself and my wife were quite impressed with our experience with Hosoltons used car personal. I have been to a lot of dealers that attack you or hound you all the time your there, which did not happen here. Also the personal were quite polite and friendly during the whole process, even though we did not purchase at that time.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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